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WIFI option not visible after update windows 11 24h2

ram krishan pandey 10 Reputation points
2025-07-17T09:19:47.8966667+00:00

I have encountered following error after updating windows 11 24H2.
I'm not able to find wifi option in my laptop
I have tried

Checking hardware by pinging it through CMD
reinstalling & updating the driver (through CMD and normally)
Resetting the network adapters

checked WLAN services (it is in auto mode)

Resetting the windows (reinstallation)
WIndows is in the latest version

i'm also attaching screenshot for the referenceError_Code Device manager

Hardware check

No wifi adpter in settings

System info_WIfI adapter

Windows for home | Windows 11 | Windows update
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  1. ram krishan pandey 10 Reputation points
    2025-07-18T06:26:01.78+00:00

    Go the hardware replaced now working fine

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    2 people found this answer helpful.

  2. Ramesh 176.2K Reputation points Volunteer Moderator
    2025-07-17T14:05:17.0366667+00:00

    These errors are reported in the event log:

    System errors:
    =============
    Error: (07/17/2025 05:51:09 PM) (Source: Netwtw10) (EventID: 5006) (User: )
    Description: Intel(R) Wi-Fi 6 AX201 160MHz : The version number is incorrect for this driver.
    Error: (07/17/2025 05:51:09 PM) (Source: Netwtw10) (EventID: 5005) (User: )
    Description: Intel(R) Wi-Fi 6 AX201 160MHz : Has encountered an internal error and has failed.
    5005 - Driver internal error
    Error: (07/17/2025 05:51:09 PM) (Source: Netwtw10) (EventID: 5002) (User: )
    Description: Intel(R) Wi-Fi 6 AX201 160MHz : Has determined that the network adapter is not functioning properly.
    5002 - uCode SW error (SysAssert, NMI)
    Error: (07/17/2025 05:51:09 PM) (Source: Netwtw10) (EventID: 5010) (User: )
    Description: Intel(R) Wi-Fi 6 AX201 160MHz : The network adapter has returned an invalid value to the driver.
    5010 - Driver DBG_ASSERT - instead of BSOD
    Error: (07/17/2025 05:51:07 PM) (Source: Netwtw10) (EventID: 5010) (User: )
    Description: Intel(R) Wi-Fi 6 AX201 160MHz : The network adapter has returned an invalid value to the driver.
    5010 - Driver DBG_ASSERT - instead of BSOD
    Error: (07/17/2025 05:51:06 PM) (Source: Netwtw10) (EventID: 5002) (User: )
    Description: Intel(R) Wi-Fi 6 AX201 160MHz : Has determined that the network adapter is not functioning properly.
    5002 - uCode SW error (SysAssert, NMI)
    Error: (07/17/2025 05:51:04 PM) (Source: Netwtw10) (EventID: 5010) (User: )
    Description: Intel(R) Wi-Fi 6 AX201 160MHz : The network adapter has returned an invalid value to the driver.
    5010 - Driver DBG_ASSERT - instead of BSOD
    Error: (07/17/2025 05:51:04 PM) (Source: Netwtw10) (EventID: 5002) (User: )
    Description: Intel(R) Wi-Fi 6 AX201 160MHz : Has determined that the network adapter is not functioning properly.
    5002 - uCode SW error (SysAssert, NMI)
    

    You may try this driver from Intel.com:

    https://downloadmirror.intel.com/853377/WiFi-23.130.1-Driver64-Win10-Win11.exe

    Other users have reported this issue on the Intel forum.

    Intel(R) WiFi 6 AX201 160MHz device not working (code 10/43) - Intel Community:
    https://community.intel.com/t5/Wireless/Intel-R-WiFi-6-AX201-160MHz-device-not-working-code-10-43/td-p/1586022

    If reinstalling the WiFi driver doesn't help, you may start a new thread at the Intel forum to see if they have a fix.

    (or)

    Revert to 23H2 using the "Go back" feature in Settings.

    Open Settings → System → Recovery.

    Click “Go back” under “Recovery options.”

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  3. Ramesh 176.2K Reputation points Volunteer Moderator
    2025-07-17T13:01:48.62+00:00

    1] Please open admin Command Prompt and run these commands:

    md C:\Drivers
    pnputil /export-driver * C:\Drivers
    dism /online /get-drivers /format:table >c:\drivers.txt
    

    Post the output here.

    Share C:\drivers.txt on GoFile.io.


    2] Delete the Wi-Fi driver completely.

    • Go to Device Manager.
    • Expand the Network Adapters category.
    • Right-click your Intel Wireless Adapter and choose to uninstall it.
    • Make sure the option to Delete the driver software for this device is selected.

    Source: Clean Installation of Wireless Drivers - Intel.com


    3] From admin Command Prompt, run:

    dism /online /get-drivers /format:table >c:\drivers2.txt
    

    Share c:\drivers2.txt on GoFile.io.

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  4. Ramesh 176.2K Reputation points Volunteer Moderator
    2025-07-17T12:37:16.67+00:00

    Maybe we can remove the WiFi driver completely and reinstall it.

    Please share your Farbar scan logs for analysis.

    1] Download Farbar Recovery Scan Tool 64-bit (FRST64.exe)

    https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

    2] If the OS language is not English, rename FRST64.exe to FRST64English.exe.

    3] Run the program. Don't check or uncheck any options. Click "Scan".

    4] Add the two logs, FRST.txt and Addition.txt, to a Zip archive, share them on OneDrive or GoFile.io, and post the link here.

    Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears.

    See this screenshot: https://learn.microsoft.com/en-us/deployedge/media/microsoft-edge-security-download-interruptions/dowload-was-blocked.png. It's a safe tool used in most antimalware forums.

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  5. Ramesh 176.2K Reputation points Volunteer Moderator
    2025-07-17T09:47:33.7866667+00:00

    The suggestions in the following video can help.

    Fix Intel WIFI 6 AX201 160 MHz Adapter Not Working Error Code 10/43/45/56/39 On Windows 11/10 PC - YouTube:

    https://www.youtube.com/watch?v=Go0nFYc1Dsg

    If nothing helps, please try a Network Reset.

    Fix Wi-Fi connection issues in Windows - Microsoft Support:

    https://support.microsoft.com/en-us/windows/fix-wi-fi-connection-issues-in-windows-9424a1f7-6a3b-65a6-4d78-7f07eee84d2c#id0ebh=windows_11

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