how to get lost product key for office ltsc professinal plus 2024 ?

Hello Shane Blake,

Thank you for your post.

I haven't received any further update from you yet. If there is anything more that I could do for you or if anything is unclear that I can assist you with. Please do not hesitate to let me know.

Best Regards,

Katerina- MSFT | Microsoft Q&A Support Specialist

Hi Shane,

My name is Igor, it's a pleasure for me to help others and I'll try to help you. I am merely a fellow user trying to provide insight and information that may be helpful to others.

Please note, Office Professional Plus is a corporate edition unavailable for home users (at least legally). So please follow recommendations at https://learn.microsoft.com/en-us/microsoft-365/commerce/licenses/product-keys-for-vl?view=o365-worldwide or contact volume licensing support https://learn.microsoft.com/en-us/microsoft-365/commerce/licenses/contact-vl-support?view=o365-worldwide

If you really bought a product key online, you are a victim of swindlers, and it is needed to buy a license.

Hello Shane Blake**,**

Welcome to Microsoft Q&A!

Thank you for your post. I understand that you are having issue with getting lost Office LTSC Professional Plus 2024 product key. I truly understand how you feel. Let me assist you go through this situation.

Please try these steps to find your Office LTSC Professional Plus 2024 product key:

1. Check Your Microsoft Account

If you redeemed the key online, it may be linked to your Microsoft account:

• Go to account.microsoft.com/services
• Sign in with the account you used when you first activated Office
• Look for Office LTSC Professional Plus 2024 in your list of services or purchases

If it’s listed, you can reinstall or manage the license without needing the key again.

2. Search Your Email or Purchase History

If you bought it online (e.g., from Microsoft, a retailer, or a third-party site):

• Search your email for terms like “Office LTSC 2024”, “product key”, or the name of the seller
• Check your order confirmation or invoice for the product key

If you bought from a third-party seller and the key no longer works, contact them for support or a refund.

3. Use Command Prompt to View License Info

You can try retrieving the last 5 characters of the installed key:

1. Open Command Prompt as Administrator
2. Run this command (adjust path if needed):

      1 cscript "C:\Program Files\Microsoft Office\Office16\OSPP.VBS" /dstatus
      2 
   

Or for 32-bit Office on 64-bit Windows:

1 cscript "C:\Program Files (x86)\Microsoft Office\Office16\OSPP.VBS" /dstatus
2

This will show the last 5 characters of the product key and activation status. It can help confirm if the key is still installed or was replaced.I hope this will help with your situation. Please feel free to let me know if you have any further update.

Best Regards,

Katerina- MSFT | Microsoft Q&A Support Specialist