Hello, Sara Gerstl
Welcome to Microsoft Q&A
Thank you for your feedback. I have read your description of the issue and understand the frustration it is causing you.
This issue is almost always caused by the temporary folder (Temp Folder) being incorrectly moved or its permissions being corrupted. You mentioned whether the user account is important—it is very important! Because the temporary folder settings are associated with a specific user account (and the system itself).
I recommend trying the following methods to resolve this issue. The detailed steps are as follows:
Step 1: Reset environment variables via the graphical interface
In the search box of the Start menu, type “View advanced system settings” and open it.
Alternatively, right-click “This PC,” select “Properties,” and then click “Advanced system settings.”
In the “System Properties” window, under the ‘Advanced’ tab, click the “Environment Variables...” button at the bottom right.
In the upper part of the “Environment Variables” window that appears, you will see “[Your username]'s user variables.”
Locate the variable named TEMP, select it, and then click “Edit.”
In the “Variable value” input box, modify it to: %USERPROFILE%\AppData\Local\Temp
Click “OK.”
Similarly, locate the variable named TMP and also modify its “Variable value” to: %USERPROFILE%\AppData\Local\Temp
Click “OK.”
In the lower half of the window, you will see “System Variables.”
Locate the variables named TEMP and TMP.
Ensure that their “Variable Value” is set to: %SystemRoot%\TEMP (or C:\Windows\TEMP)
If not, modify it correctly.
Click the “OK” button on all open windows to save the changes.
Be sure to restart your computer for the new environment variable settings to take full effect.
Step 2: After restarting your computer, you need to ensure that these default temporary folders actually exist and that your account has full control over them.
Open File Explorer, enter %localappdata% in the address bar, and press Enter.
Check if there is a folder named Temp here. If it does not exist, create one manually.
Right-click on the Temp folder, select “Properties” -> “Security” tab.
Click “Advanced.” Ensure that your user account and the SYSTEM account both have “Full Control” permissions for this folder. If not, grant permissions via ‘Add’ or “Edit.”
Navigate to C:\Windows.
Check if there is a folder named Temp. If it does not exist, create one manually.
Similarly, check and ensure that your user account, SYSTEM, and Administrators group all have Full Control permissions for the C:\Windows\Temp folder.
Best regards,
Ian | Microsoft Q&A Support Specialist