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Accessing Microsoft Teams Free using personal or organizational credentials
Hi Sherif
yes, i can login from the web client, though for the first time.
Ben
MS Teams on Lenovo ThinkSmart View
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Anonymous
I'm having trouble logging into Teams on Lenovo ThinkSmart View using free teams login. Lenovo says it should work fine but I get error that says, "***.com.au isn't in our system. Make sure you type it correctly." Account and login works fine in desktop app and web version.
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Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
9 answers
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Anonymous
2020-08-18T01:28:11+00:00 -
Anonymous
2020-08-13T06:22:36+00:00 Hi Ben,
Thank you for your response.
It seems issue was with the settings of the Lenovo ThinkSmart View since Teams accounts are working both in desktop app and web version.
If you are the Teams admin, please try to check this settings:
- Log in to https://admin.teams.microsoft.com/
- In the Teams Admin Center, go to Devices > Phones
- Check if you can see Lenovo ThinkSmart View listed there and what is the status
- Check also if the account log in is correctly configured there
Regards,
RY
Hi RY
This is my point and question. I am using a free Teams account so there is no admin role therefore no devices to manage.
Yet Lenovo tell me I don’t need a Teams Organisation and I need someone at Microsoft to confirm.
Ben
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Anonymous
2020-08-12T23:47:05+00:00 Hi Ben,
Thank you for your response.
It seems issue was with the settings of the Lenovo ThinkSmart View since Teams accounts are working both in desktop app and web version.
If you are the Teams admin, please try to check this settings:
- Log in to https://admin.teams.microsoft.com/
- In the Teams Admin Center, go to Devices > Phones
- Check if you can see Lenovo ThinkSmart View listed there and what is the status
- Check also if the account log in is correctly configured there
Regards,
RY
-
Anonymous
2020-08-12T21:38:56+00:00 Hi Ben,
My name is RY, I'm an Independent Advisor and a Teams user like you.
Sorry to hear that you are not able to log in to Teams on Lenovo ThinkSmart View but let us work together to sort this out.
Do you have other Teams account that you can try to log in to your device?
Please try again to log in and make sure the correct email address.
Regards,
RY
Hi RY
yes i have tried logging in with two other working teams logins with different domain emails and got the same result.
thanks
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Anonymous
2020-08-12T04:30:03+00:00 Hi Ben,
My name is RY, I'm an Independent Advisor and a Teams user like you.
Sorry to hear that you are not able to log in to Teams on Lenovo ThinkSmart View but let us work together to sort this out.
Do you have other Teams account that you can try to log in to your device?
Please try again to log in and make sure the correct email address.
Regards,
RY