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Loading chunk 7 Failed

Anonymous
2020-02-24T14:51:29+00:00

Hello I have an error in teams when I try to share a file.

the error is ( Loading chunk 7 Failed ) Can you help me please ?

Thank You

Pascal

Microsoft Teams | Microsoft Teams for business | Other

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Anonymous
2020-02-24T17:44:12+00:00

Hello Pascal,

May I know if you are using Microsoft Teams desktop client or Teams web app? If you are using Teams desktop client, please first follow the steps below to clear the local caches:

  1. Exit Teams completely. Go to %appdata%\Microsoft\teams\Cache and delete all the files.
  2. Go to %appdata%\Microsoft\teams\Application Cache\Cache and delete all the files.
  3. Restart Teams desktop client and sign in again.

If you are using Teams web app, please try to switch to different browsers and check if there is any difference.

If it doesn’t work, please provide the steps you reproduce the issue and capture a screenshot of the error message. Please feel free to post back if you have any update on it.

Regards,

Rick

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  1. Anonymous
    2020-04-24T06:08:46+00:00

    After logging out from the Teams-Symbol (Taskbar right) and logging back in, the problem is resolved. (For me)

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  2. Anonymous
    2020-04-24T06:49:40+00:00

    Hey kudos, logging in and out worked, though it feels more like a temporary issue it'll be cherished nonetheless.

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  3. Anonymous
    2020-02-26T21:09:51+00:00

    Hello Pascal,

    May I know if you need more help on it? 

    Regards,

    Rick

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  4. Anonymous
    2020-04-25T14:25:54+00:00

    Yes, this is work for me as well, I think it is the Teams bug

    Sammy

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