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Microsoft Teams and Apple Airpod compatability

Anonymous
2019-11-11T21:47:36+00:00

Hi - I use Microsoft Teams regularly (many times a day) to conduct business meetings.  I very recently bought a pair of Apple Airpods (Pro) as my old plug-in headphones stopped working after several years of service.  I run Teams on my Macbook Pro laptop.

Unfortunately, I can't get the Airpods working with Teams.  People in the meeting can hear me perfectly, but I can't hear them.  I'd appreciate it if somebody could offer some advice on how to get this configured.

Thanks.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-03-10T01:52:37+00:00

    I would also be pleased if Microsoft Teams supported Air Pods. (I realise they only had a 55% share of all mobile wireless earbuds sold in 2019).

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  2. Anonymous
    2020-01-20T08:11:56+00:00

    Currently, Apple AirPods and AirPods Pro are not in the official supported USB audio and video devices list. They are not fully supported SFB and Teams. The cause for this incompatibility may come from the manufacture, we suggest you use devices in the list for fully support.

    Shawn

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  3. Anonymous
    2020-11-11T09:55:31+00:00

    So seriously, it has been so long since the Airpods Pro came to the market and Teams has seen so much more use due to the working from home situation...

    Yet Teams still cannot support Airpods Pro? I seriously think this is unacceptable in this day and age and speaking of Microsoft and not just any small developer.

    Please so fix this issue sometime soon?

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  4. Anonymous
    2020-03-04T19:49:48+00:00

    For the current situation, Airpods/ Airpods Pro are not in the list of Teams fully supported devices: USB audio and video devices.

    Maybe the reason why Airpods are not listed as supported USB audio and video devices is that they are not USB devices at all.

    Best Regards,

    Sébastien

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  5. Anonymous
    2021-03-29T07:26:09+00:00

    Does Microsoft or Apple read this thread????

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