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Powerpoint Mac slide numbers not working

Anonymous
2020-06-21T01:46:05+00:00

I am having terrible difficulties with Powerpoint slide numbers.  I thought this had solved my problems: https://answers.microsoft.com/en-us/msoffice/forum/all/slide-numbers/7a24fe3a-0657-467a-9f66-03bd04b1e1d4?auth=1 . I thought https://answers.microsoft.com/en-us/msoffice/forum/all/powerpoint-slide-number-problem/d10e3f75-0b01-49d4-98c1-5bf096651f9d might be helpful but it applies to Windows. (If there is a "repair Office" option for the Mac version I have been unable to find it.)

Slide numbers are appearing in the deck as <#>.  No, I am not typing those characters.  I am using the available tools, have put many hours into editing the slide master and its children, and have consistently come up empty.  One unusual feature of these slides is that the background includes images and text (a copyright notice and a logo).

Anyone who has advice, please chime in.  Keep in mind that I've been using Office for at least 20 years and am reasonably familiar with computer stuff. (If you remember the differences between Win95 and 98 then you get the idea.)

System and software notes: Macbook Pro mid-2015 with internal SSD updated to 1 tb using an OWC kit. Working hard drive is USB 3 WD Passport 3tb. OS X Catalina 10.15.5. Powerpoint 16.38 (20061401).

Thanks,

Tony

Microsoft 365 Insider | PowerPoint | MacOS
Microsoft 365 Insider | PowerPoint | MacOS

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

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  1. Anonymous
    2020-06-21T21:58:05+00:00

    Build is 16.38 (20061401). While I try to avoid beta versions, I'll try this one.  Thanks for the suggestion.

    Best,

    T

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  2. Jim G 134K Reputation points MVP Volunteer Moderator
    2020-06-21T17:32:35+00:00

    Hi Tony,

    There is no "repair Office" for Office for Mac. Usually that is accomplished by installing updates on the Mac.

    Which brings up the next question: What build of PowerPoint are you using? Go to the PowerPoint menu and choose About PowerPoint to find out. The current Insider Fast build is 16.39.20061607

    If you don't have this build, the first thing to do is go to the Help menu and choose Check for Updates to launch AutoUpdate. Once you have installed the updates, test again and see if the problem still exists or has gone away.

    If the problem persists, while the problem exhibits, click the Help Improve Office button in the upper right corner of the PowerPoint window to report this to Microsoft

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  3. Anonymous
    2020-06-22T20:37:14+00:00

    No idea how the post got here.  Frankly, I didn't even know forums like this existed.  But I may well have made a mistake.

    BTW, 16.19 did not solve the problem.  Will call support tomorrow. (Reached my daily errand limit for today.)

    Thanks,

    Tony

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  4. Jim G 134K Reputation points MVP Volunteer Moderator
    2020-06-22T15:12:09+00:00

    Hi tony,

    I assumed you were already using the Insider build because you posted your question to the special insider forum, unless moderator Alex moved it without saying anything.

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