Share via

Can't upload attachments/images

Anonymous
2020-10-07T14:14:23+00:00

Hi

I'm currently having to use Microsoft Teams as part of my university course. However, when joining a meeting, I can never post/attach anything in the messenger/chat. If I download a GIF/image from the internet to my PC, and then try to attach and post it in the discussion, it keeps failing. It just says 'Sending...' and then after a while - 'Sending failed'.

Microsoft Teams | Microsoft Teams for education | Chats | Share photos, files, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

7 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-10-19T12:33:47+00:00

    Any updates on this...? Still can't upload images with the app.

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2020-10-07T14:18:15+00:00

    Hi

    My name is Daniel. I am an Independent Advisor and consumer of Microsoft products, I will be more than happy to help you.

    It seems there is a known issue lately with assignment could you please try using MS Teams online and see whether you are experiencing the same issue. Please make sure you disable VPN/Proxy and firewall (if any).

    Please follow these steps below to isolate the issue:

    1. Please go to your computer then open your chrome or edge browser as recommended browsers to access MS Teams online.
    2. Please go to MS Teams online https://teams.microsoft.com
    3. The try to log in.

    Are you experiencing the same issue when you are using MS Teams online from your computer?

    Kind Regards

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2020-10-12T10:06:06+00:00

    Okay, I've tested it using the web/online version and it does indeed work. I was able to attach an image. The chat itself didn't update to show other people's comments though. So yeah, it looks to be a problem with the app.

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2020-10-09T12:54:11+00:00

    Please try testing from MS Team online to isolate the issue first, I want to know if this is an application issue or something else.

    0 comments
  5. Anonymous
    2020-10-09T12:45:39+00:00

    Hi.

    I'm using the app. Bit tricky to use the web version once I'm in a meeting (such as now) and that's the only time I can test it.

    0 comments