Microsoft Teams on google chrome

I'm facing an issue when I open Microsoft teams on google chrome. It shows the picture attached.

I keep refreshing it but the same thing keeps popping on google chrome. 

But when I use Microsoft Edge my Microsoft teams web app works perfectly fine.

Apart from this my whenever I do a video chat in teams app my camera doesn't work whereas it works for all other video calling apps like zoom. My video shows up when I use teams web but it doesn't show up when I use desktop app.

Hi SHRUTI,

Thanks for reaching out! I’m Regie S an Independent Advisor and a Microsoft Teams user like you.

Apologies for this inconvenience.

please do these steps, you may also check

In your chrome browser in incognito/inPrivate mode (Ctrl+Shift+N),

1. Go to https://teams.microsoft.com/
2. That'll open a web page, where you'll see two choices: "Download the Windows app" and "Join on the web instead"
3. Click on "Join on the web instead"

you may also clear your chrome cache here is the steps

https://support.google.com/accounts/answer/3205...

about your second question.

there are a lot of reason why you camera is not functioning in Teams, but there is an article provided by Microsoft to help us fix it,

here is the link, https://support.microsoft.com/en-us/office/my-c...

Hope this helps and have a nice day ahead.

Regie S.

Hi Shruti,

I'm glad it is working now, about your follow up question, you may try to revert back to your old settings, then on the Google Chrome setting, go to " Sites that can always use cookies" kindly add https://teams.microsoft.com/

Best Regards,

Regie S.

Thank you so much for your help, it works now.

But is there any other way because I wanted to block third party cookies.

Hi SHRUTI,

Kindly try to clear Chrome cache here is the step

https://support.google.com/accounts/answer/3205...

DISCLAIMER:

There's a link above from the non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Please let me know if the problem will still exist.

Regie S.