Share via

Microsoft team - using web version in Old iPad

Anonymous
2020-07-14T10:34:48+00:00

Hi, 

When I try to use the web version of Microsoft team i get the an error asking me to change the browser setting to allow DOM storage.

I am trying to use a MS Edge browser. When I go to the setting to do this change, -> Privacy & Security -> Cookies-> Block only third party Cookies (or) Don't block cookies. I continue to get the same error (attached)

Can you please help me with a solution, I am using a iPad with IOS version 10.3.4 and MS edge version - 45.6.2.

When I try to download the app i get a message that its not compatible with this iPad. 

Request help to fix this issue. Thanks. 

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

9 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-02-26T10:51:20+00:00

    Setting > Safari > deselect 'prevent cross-site Tracking'. Then Teams will open in safari.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-07-18T20:51:36+00:00

    Hi Partha,

    Thanks for sharing this useful information/workaround. It will help others who having similar issue.

    We greatly appreciate your feedback.

    Best regards,

    Shyamal

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-07-15T22:51:50+00:00

    Hi Partha,

    Thanks for the update. May I know whether the current latest Teams web and Teams app version ever worked on your old iPad?

    However, it seems that your iPad doesn’t support the current Teams app version and the latest Teams web of the service also isn’t supported by the device.

    You may try to troubleshoot this issue via using different device (e.g. any colleague’s workable latest iPad) to determine whether it is specific device compatibility side issue.

    Your patience and cooperation will be highly appreciated.

    Best regards,

    Shyamal

    Was this answer helpful?

    0 comments
  4. Anonymous
    2020-07-15T02:00:20+00:00

    Hi Shyamal

    i tried with google chrome incognito mode, but getting thr same error.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2020-07-14T21:04:10+00:00

    Hi Partha,

    Thanks for the detailed screenshot. May I know whether you have tried to check this issue via using different browser?

    If not, please use the Teams web client (https://teams.microsoft.com) via Incognito browsing window with latest version of Chrome browser to check this issue.

    Regarding “i get a message that its not compatible with this iPad”, based on the error it seems that your device is not compatible for teams app. You may check the Hardware requirements for Teams on mobile devices

    Your time and understanding will be highly appreciated.

    Best regards,

    Shyamal

    Was this answer helpful?

    0 comments