Managing sound and video settings during Teams meetings and calls
I tried this and it did not work.
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My USB headset (hyperx cloud 2) does not work on teams "your speakers aren't working" "your microphone isn't working".
It works perfectly on all other apps I have used it on.
Other devices work fine (on teams).
Troubleshoot comes back with nothing.
I have tried:
-re-installing teams
-unplugging and plugging the headset back in
-different usb port
-updating audio drivers
-uninstalling and re installing audio drivers
Managing sound and video settings during Teams meetings and calls
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I tried this and it did not work.
You might need to change one of your privacy settings. Here's how to check:
Click Start button and Open Settings
Under Privacy, select Microphone
Make sure the setting for Microphone access for this device is turned On
If the setting is already turned on, turn the setting off then back on again
Close all apps and restart your device
Hello, Hubert04
I am Igor and I will be glad to help you with this question :)
To narrow down the issue, is your usb headset working on the web version of Teams?
It does work on the web version