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New Teams Emoji's not appearing

Anonymous
2022-07-27T05:55:27+00:00

Hi.

For some reason, I am not seeing the new Teams 3D Emoji's. My work colleagues are - and we're running the same version of the client. Have also checked that we all have the same Windows updates (running Windows 10).

Any suggestions?

Microsoft Teams | Microsoft Teams for business | Chats | Other

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  1. Anonymous
    2022-07-28T04:39:03+00:00

    I do have the same issue with Teams Online and on an Android device.... But strangely enough, not when I access Teams via iOS.

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  2. Anonymous
    2022-07-28T03:39:03+00:00

    Do you have the same issue is you access the Teams Online?

    http://teams.microsoft.com/

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  3. Anonymous
    2022-07-27T09:09:10+00:00

    Unfortunately this did not help - but thanks for trying.

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  4. Anonymous
    2022-07-28T02:53:59+00:00

    May you try to do a reinstallation of the Teams applications.

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  5. Anonymous
    2022-07-27T08:10:45+00:00

    Hi Patrick_008_008, hope you're doing well. I’m Ian, and I’m happy to help you today.

    I suggest to clear your Teams desktop app cache:

    1. Sign out on Teams. (It is important to sign out your account)
    2. Quit Microsoft Teams by right clicking the icon and select Quit.
    3. On your keyboard, Hold Windows key and Press R
    4. Cut and paste %appdata%\Microsoft\Teams in the RUN then OK.
    5. Delete the contents of the entire folder.
    6. Restart Microsoft Teams > Sign In.

    This is a user-to-user support forum and I am a fellow user.

    I hope this helps, but please let me know if you need anything else.

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