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Cannot install Microsoft Teams

Anonymous
2022-03-02T11:59:04+00:00

I have tried to do uninstall etc., but cannot get past this.

When I try to install Microsoft Teams to be used for Work, I get this message.

The log file is following (partly):

2022-03-02 11.11.12> Program: Starting Squirrel Updater: --install . --exeName=TeamsSetupx64_s_8D9FC2CBDFC3340-7-0_c_w_.exe --bootstrapperMode 2022-03-02 11.11.12> LogHost: Write failed. 2022-03-02 11.11.12> LogHost: Message: Scenario.Status: success, scenario: 52d3f63a-f86c-4d57-84be-83225f432549, Scenario.Name: desktop_squirrel_stubinstall, Scenario.Step: start, sequence: 0, appversion: , platformId: 27, DeviceInfo.OsName: Windows, DeviceInfo.CpuArchitecture: x64, DeviceInfo.OsVersion: 10.0.22000.0, AppInfo.ProcessArchitecture: x86, AppInfo.ClientType: desktop, dllSearchPathState: unset, clientType: desktop, source: exe, distSrc: default, breadcrumb: , desktopSession: desktop-6d8917ff-6141-4a3a-af6e-2d436ced329c, installSessionId: 798156004d1fcfd8a0c058eff0b16901a9c41754facc9fe7144c9a87a5d57769, shortUrlId: 8D9FC2CBDFC3340-7-0, delta: 0, scenarioDelta: 0, elapsed: 1646212272419, stepDelta: 0, DeviceInfo.ComputerUuid: ab851c8bbbea940e158f623424cd7ef0, DeviceInfo.OfficeMachineId: 12d3d35e4489a342b24bd86ca66286f8, InstallerVersion: 1.10.84.0, eventpdclevel: 1, userpdclevel: 0 2022-03-02 11.11.12> LogHost: Stack trace: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\jp_wi\AppData\Roaming\Microsoft\Teams\SquirrelTelemetry.log'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost) at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost) at System.IO.StreamWriter..ctor(String path, Boolean append) at Telemetry.AriaWrapper.LogToFile(String message) 2022-03-02 11.11.12> LogHost: Write failed. 2022-03-02 11.11.12> LogHost: Message: DownloadUrlRetry: 0, endpointUrl: https://teams.microsoft.com/desktopclient/installer/windows/x64, Scenario.Status: success, scenario: 52d3f63a-f86c-4d57-84be-83225f432549, Scenario.Name: desktop_squirrel_stubinstall, Scenario.Step: download_url_start, sequence: 1, appversion: , platformId: 27, DeviceInfo.OsName: Windows, DeviceInfo.CpuArchitecture: x64, DeviceInfo.OsVersion: 10.0.22000.0, AppInfo.ProcessArchitecture: x86, AppInfo.ClientType: desktop, dllSearchPathState: unset, clientType: desktop, source: exe, distSrc: default, breadcrumb: ejfpd;vpe;, desktopSession: desktop-6d8917ff-6141-4a3a-af6e-2d436ced329c, installSessionId: 798156004d1fcfd8a0c058eff0b16901a9c41754facc9fe7144c9a87a5d57769, shortUrlId: 8D9FC2CBDFC3340-7-0, delta: 138, scenarioDelta: 138, elapsed: 1646212272557, stepDelta: 138, DeviceInfo.ComputerUuid: ab851c8bbbea940e158f623424cd7ef0, DeviceInfo.OfficeMachineId: 12d3d35e4489a342b24bd86ca66286f8, InstallerVersion: 1.10.84.0, eventpdclevel: 1, userpdclevel: 0 2022-03-02 11.11.12> LogHost: Stack trace: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\jp_wi\AppData\Roaming\Microsoft\Teams\SquirrelTelemetry.log'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost) at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost) at System.IO.StreamWriter..ctor(String path, Boolean append) at Telemetry.AriaWrapper.LogToFile(String message) 2022-03-02 11.11.12> FileDownloader: Downloading url: https://teams.microsoft.com/desktopclient/installer/windows/x64 2022-03-02 11.11.15> LogHost: Write failed. 2022-03-02 11.11.15> LogHost: Message: DownloadUrlRetry: 0, endpointUrl: https://teams.microsoft.com/desktopclient/installer/windows/x64, sizeInBytes: 93, Scenario.Status: success, scenario: 52d3f63a-f86c-4d57-84be-83225f432549, Scenario.Name: desktop_squirrel_stubinstall, Scenario.Step: download_url_end, sequence: 2, appversion: , platformId: 27, DeviceInfo.OsName: Windows, DeviceInfo.CpuArchitecture: x64, DeviceInfo.OsVersion: 10.0.22000.0, AppInfo.ProcessArchitecture: x86, AppInfo.ClientType: desktop, dllSearchPathState: unset, clientType: desktop, source: exe, distSrc: default, breadcrumb: ejfpd;vpe;, desktopSession: desktop-6d8917ff-6141-4a3a-af6e-2d436ced329c, installSessionId: 798156004d1fcfd8a0c058eff0b16901a9c41754facc9fe7144c9a87a5d57769, shortUrlId: 8D9FC2CBDFC3340-7-0, delta: 3050, scenarioDelta: 3050, elapsed: 1646212275469, stepDelta: 2912, DeviceInfo.ComputerUuid: ab851c8bbbea940e158f623424cd7ef0, DeviceInfo.OfficeMachineId: 12d3d35e4489a342b24bd86ca66286f8, InstallerVersion: 1.10.84.0, eventpdclevel: 1, userpdclevel: 0 2022-03-02 11.11.15> LogHost: Stack trace: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\jp_wi\AppData\Roaming\Microsoft\Teams\SquirrelTelemetry.log'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost) at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost) at System.IO.StreamWriter..ctor(String path, Boolean append) at Telemetry.AriaWrapper.LogToFile(String message) 2022-03-02 11.11.15> Program: setup.json does not exist 2022-03-02 11.11.15> Program: Starting install, writing to C:\Users\jp_wi\AppData\Local\SquirrelTemp 2022-03-02 11.11.15> Program: Running contextual installation logic 2022-03-02 11.11.15> Program: ContextualInstaller returned: True. Using filename: TeamsSetupx64_s_8D9FC2CBDFC3340-7-0_c_w_.exe 2022-03-02 11.11.15> UpdateManager: using rootAppDirectory: C:\Users\jp_wi\AppData\Local\Microsoft\Teams 2022-03-02 11.11.15> Program: About to install to: C:\Users\jp_wi\AppData\Local\Microsoft\Teams 2022-03-02 11.11.15> Program: Setup.json exist, copying over 2022-03-02 11.11.15> RegistryService: RegKeyExists: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run has TeamsMachineInstaller. Data - C:\Program Files (x86)\Teams Installer\Teams.exe --checkInstall --source=PROPLUS 2022-03-02 11.11.15> RegistryService: TrySetRegKey: HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\InstallSource created 2022-03-02 11.11.15> RegistryService: TrySetRegKey: HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\InstallSource set successfully as MSI 2022-03-02 11.11.15> CheckForUpdateImpl: Couldn't write out staging user ID, this user probably shouldn't get beta anything: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\jp_wi\AppData\Local\Microsoft\Teams\packages.betaId'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boole2022-03-02 11.11.52> Program: Starting Squirrel Updater: --install . --exeName=TeamsSetupx64_s_8D9FC2CBDFC3340-7-0_c_w_.exe --bootstrapperMode 2022-03-02 11.11.52> Unhandled exception: System.AggregateException: One or more errors occurred. ---> System.Exception: File endpoint.json not found. Bailing install. at Squirrel.Update.Program.d__54.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Squirrel.Update.Program.d__12.MoveNext() --- End of inner exception stack trace --- at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at System.Threading.Tasks.Task.Wait() at Squirrel.Update.Program.executeCommandLine(String[] args) at Squirrel.Update.Program.main(String[] args) ---> (Inner Exception #0) System.Exception: File endpoint.json not found. Bailing install. at Squirrel.Update.Program.d__54.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Squirrel.Update.Program.d__12.MoveNext()<--- 2022-03-02 11.11.53> Program: Starting Squirrel Updater: --install . --exeName=TeamsSetupx64_s_8D9FC2CBDFC3340-7-0_c_w_.exe --bootstrapperMode 2022-03-02 11.11.53> Unhandled exception: System.AggregateException: One or more errors occurred. ---> System.Exception: File endpoint.json not found. Bailing install. at Squirrel.Update.Program.d__54.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Squirrel.Update.Program.d__12.MoveNext() --- End of inner exception stack trace --- at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at System.Threading.Tasks.Task.Wait() at Squirrel.Update.Program.executeCommandLine(String[] args) at Squirrel.Update.Program.main(String[] args) ---> (Inner Exception #0) System.Exception: File endpoint.json not found. Bailing install. at Squirrel.Update.Program.d__54.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Squirrel.Update.Program.d__12.MoveNext()<--- 2022-03-02 11.13.03> Program: Starting Squirrel Updater: 2022-03-02 11.13.03> RegistryService: RegKeyExists: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Teams\ does not exist 2022-03-02 11.13.29> Program: Starting Squirrel Updater: --install . --exeName=Teams_windows_x64.exe 2022-03-02 11.13.30> Program: Config already exists. Deleting first. 2022-03-02 11.13.30> Program: Starting install, writing to C:\Users\jp_wi\AppData\Local\SquirrelTemp 2022-03-02 11.13.30> Program: File does not contain contextual info: Teams_windows_x64.exe 2022-03-02 11.13.30> UpdateManager: using rootAppDirectory: C:\Users\jp_wi\AppData\Local\Microsoft\Teams 2022-03-02 11.13.30> Program: About to install to: C:\Users\jp_wi\AppData\Local\Microsoft\Teams 2022-03-02 11.13.30> Program: Install path C:\Users\jp_wi\AppData\Local\Microsoft\Teams already exists, burning it to the ground 2022-03-02 11.13.30> RegistryService: RegKeyExists: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Teams\ does not exist 2022-03-02 11.13.31> StashableFolder: TryMove from C:\Users\jp_wi\AppData\Local\Microsoft\Teams -> C:\Users\jp_wi\AppData\Local\Microsoft\Teams-s1 failed with I/O error. Retry: 1/1.: System.IO.IOException: Access to the path 'C:\Users\jp_wi\AppData\Local\Microsoft\Teams' is denied. at System.IO.DirectoryInfo.MoveTo(String destDirName) at Squirrel.StashableFolder.TryMove(DirectoryInfo source, String destination, Statistics stats) 2022-03-02 11.13.31> Program: Install failed: couldn't stash the install dir: C:\Users\jp_wi\AppData\Local\Microsoft\Teams, will just start the existing app 2022-03-02 11.13.31> Program: Couldn't start the app, will do a force-install... 2022-03-02 11.13.31> Program: Failed to force-remove existing directory for full install, is the app still running ???: System.IO.IOException: The process cannot access the file 'C:\Users\jp_wi\AppData\Local\Microsoft\Teams\packages\Teams-1.5.00.4689-full.nupkg' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalDelete(String path, Boolean checkHost) at System.IO.File.Delete(String path) at Squirrel.Utility.<>c.b__21_0(String file) at Squirrel.Utility.<>c__DisplayClass14_11.b__1() at System.Threading.Tasks.Task.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.&lt;&gt;c__DisplayClass15_11.<b__1>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.d__21.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<>c.<b__21_1>d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.<>c__DisplayClass15_11.&lt;b__1&gt;d.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Utility.d__21.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.Update.Program.d__11.MoveNext() 2022-03-02 11.13.31&gt; Program: Setup.json exist, copying over 2022-03-02 11.13.31&gt; RegistryService: RegKeyExists: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run has TeamsMachineInstaller. Data - C:\Program Files (x86)\Teams Installer\Teams.exe --checkInstall --source=PROPLUS 2022-03-02 11.13.31&gt; RegistryService: TrySetRegKey: HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\InstallSource set successfully as MSI 2022-03-02 11.13.31&gt; SingleGlobalInstance: Failed to grab lockfile, will retry: C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9: System.IO.IOException: The process cannot access the file 'C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at Squirrel.SingleGlobalInstance..ctor(String key, TimeSpan timeOut) 2022-03-02 11.13.31&gt; SingleGlobalInstance: Failed to grab lockfile, will retry: C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9: System.IO.IOException: The process cannot access the file 'C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at Squirrel.SingleGlobalInstance..ctor(String key, TimeSpan timeOut) 2022-03-02 11.13.31&gt; SingleGlobalInstance: Failed to grab lockfile, will retry: C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9: System.IO.IOException: The process cannot access the file 'C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at Squirrel.SingleGlobalInstance..ctor(String key, TimeSpan timeOut) 2022-03-02 11.13.31&gt; SingleGlobalInstance: Failed to grab lockfile, will retry: C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9: System.IO.IOException: The process cannot access the file 'C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at Squirrel.SingleGlobalInstance..ctor(String key, TimeSpan timeOut) 2022-03-02 11.13.32&gt; SingleGlobalInstance: Failed to grab lockfile, will retry: C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9: System.IO.IOException: The process cannot access the file 'C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at Squirrel.SingleGlobalInstance..ctor(String key, TimeSpan timeOut) 2022-03-02 11.13.32&gt; SingleGlobalInstance: Failed to grab lockfile, will retry: C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9: System.IO.IOException: The process cannot access the file 'C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at Squirrel.SingleGlobalInstance..ctor(String key, TimeSpan timeOut) 2022-03-02 11.13.32&gt; SingleGlobalInstance: Failed to grab lockfile, will retry: C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9: System.IO.IOException: The process cannot access the file 'C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at Squirrel.SingleGlobalInstance..ctor(String key, TimeSpan timeOut) 2022-03-02 11.13.32&gt; SingleGlobalInstance: Failed to grab lockfile, will retry: C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9: System.IO.IOException: The process cannot access the file 'C:\Users\jp_wi\AppData\Local\Temp\.squirrel-lock-1334B0A3ED040BA58770E85A840BBD1A3D6094F9' because it is being used by another process. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at Squirrel.SingleGlobalInstance..ctor(String key, TimeSpan timeOut) 2022-03-02 11.13.33&gt; Unhandled exception: System.AggregateException: One or more errors occurred. ---&gt; System.Exception: Couldn't acquire lock, is another instance running at Squirrel.SingleGlobalInstance..ctor(String key, TimeSpan timeOut) at Squirrel.UpdateManager.&lt;&gt;c__DisplayClass39_0.b__0() at System.Threading.Tasks.Task1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.UpdateManager.d__12.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.UpdateManager.d__15.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Squirrel.Update.Program.d__12.MoveNext() --- End of inner exception stack trace --- at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at System.Threading.Tasks.Task.Wait() at Squirrel.Update.Program.executeCommandLine(String[] args) at Squirrel.Update.Program.main(String[] args) ---> (Inner Exception #0) System.Exception: Couldn't acquire lock, is another instance running at Squirrel.SingleGlobalInstance..ctor(String key, TimeSpan timeOut) at Squirrel.UpdateManager.<>c__DisplayClass39_0.b__0() at System.Threading.Tasks.Task`1.InnerInvoke() at System.Threading.Tasks.Task.Execute() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.UpdateManager.d__12.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Squirrel.UpdateManager.d__15.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Squirrel.Update.Program.d__12.MoveNext()<--- 2022-03-02 11.13.40> Program: Starting Squirrel Updater: --install . --exeName=TeamsSetupx64_s_8D9FC2CBDFC3340-7-0_c_w_.exe --bootstrapperMode 2022-03-02 11.13.40> Unhandled exception: System.AggregateException: One or more errors occurred. ---> System.Exception: File endpoint.json not found. Bailing install. at Squirrel.Update.Program.d__54.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Squirrel.Update.Program.d__12.MoveNext() --- End of inner exception stack trace --- at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at System.Threading.Tasks.Task.Wait() at Squirrel.Update.Program.executeCommandLine(String[] args) at Squirrel.Update.Program.main(String[] args) ---> (Inner Exception #0) System.Exception: File endpoint.json not found. Bailing install. at Squirrel.Update.Program.d__54.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Squirrel.Update.Program.d__12.MoveNext()<--- 2022-03-02 11.14.00> Program: Starting Squirrel Updater: --install . --exeName=TeamsSetupx64_s_8D9FC2CBDFC3340-7-0_c_w_.exe --bootstrapperMode 2022-03-02 11.14.01> Unhandled exception: System.AggregateException: One or more errors occurred. ---> System.Exception: File endpoint.json not found. Bailing install. at Squirrel.Update.Program.d__54.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Squirrel.Update.Program.d__12.MoveNext() --- End of inner exception stack trace --- at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at System.Threading.Tasks.Task.Wait() at Squirrel.Update.Program.executeCommandLine(String[] args) at Squirrel.Update.Program.main(String[] args) ---> (Inner Exception #0) System.Exception: File endpoint.json not found. Bailing install. at Squirrel.Update.Program.d__54.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Squirrel.Update.Program.d__12.MoveNext()<--- 2022-03-02 11.15.08> Program: Starting Squirrel Updater: --install . --exeName=TeamsSetupx64_s_8D9FC2D9430BC58-7-0_c_w_.exe --bootstrapperMode 2022-03-02 11.15.08> Unhandled exception: System.AggregateException: One or more errors occurred. ---> System.Exception: File endpoint.json not found. Bailing install. at Squirrel.Update.Program.d__54.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Squirrel.Update.Program.d__12.MoveNext() --- End of inner exception stack trace --- at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at System.Threading.Tasks.Task.Wait() at Squirrel.Update.Program.executeCommandLine(String[] args) at Squirrel.Update.Program.main(String[] args) ---> (Inner Exception #0) System.Exception: File endpoint.json not found. Bailing install. at Squirrel.Update.Program.d__54.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task) at Squirrel.Update.Program.d__12.MoveNext()<--- 2022-03-02 11.16.28> Program: Starting Squirrel Updater: --install . --exeName=Teams_windows_x64.exe 2022-03-02 11.16.28> Program: Config already exists. Deleting first. 2022-03-02 11.16.28> Program: Starting install, writing to C:\Users\jp_wi\AppData\Local\SquirrelTemp 2022-03-02 11.16.28> Program: File does not contain contextual info: Teams_windows_x64.exe 2022-03-02 11.16.28> UpdateManager: using rootAppDirectory: C:\Users\jp_wi\AppData\Local\Microsoft\Teams 2022-03-02 11.16.28> Program: About to install t

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  1. Anonymous
    2022-05-16T20:10:53+00:00

    Did you ever get this resolved? Below is what I had to do.

    FileDownloader: Downloading url: https://teams.microsoft.com/desktopclient/installer/windows/x64

    Use this link - https://statics.teams.cdn.office.net/production-windows-x64/1.5.00.11163/Teams\_windows\_x64.exe

    Image

    I entered that link in the address bar and was able to get it installed.

    10+ people found this answer helpful.
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  2. Anonymous
    2022-05-16T20:03:52+00:00

    I have been this for a few hours now. Original issue was Teams status would show away while using the computer. LAME! No resolution I could find.

    I logged in as another account, installed teams. Got this error. then ran as admin. installed. Setup teams and watching it for an hour. The status did not change. So I nuked the users profile. Now I cannot get teams to install. - Resolved! see below. 2022-05-16 14:46:03> Program: Starting Squirrel Updater: --install . --rerunningWithoutUAC --exeName=TeamsSetupx64_s_8DA222787F69E73-7-0_c_w_.exe --bootstrapperMode 2022-05-16 14:46:04> LogHost: Write failed. 2022-05-16 14:46:04> LogHost: Message: Scenario.Status: success, scenario: 47a0453a-074a-42b3-8c77-493cb0cdb36f, Scenario.Name: desktop_squirrel_stubinstall, Scenario.Step: start, sequence: 0, appversion: , platformId: 27, DeviceInfo.OsName: Windows, DeviceInfo.CpuArchitecture: x64, DeviceInfo.OsVersion: 6.3.9600.0, AppInfo.ProcessArchitecture: x86, AppInfo.ClientType: desktop, dllSearchPathState: unset, clientType: desktop, source: exe, distSrc: default, breadcrumb: , desktopSession: desktop-0e2c757f-444e-439f-ae2c-9e31e5bf7e87, installSessionId: 964d072cb4b529d1831fe696ffa1deb617e7f39cb6176d1a46c06165b16cadf6, shortUrlId: 8DA222787F69E73-7-0, delta: 0, scenarioDelta: 0, elapsed: 1652726764021, stepDelta: 0, DeviceInfo.ComputerUuid: 4c4c4544003851108035cac04f313232, DeviceInfo.OfficeMachineId: 0d415b953afc5543bb2e37a6489b71e5, InstallerVersion: 1.10.84.0, eventpdclevel: 1, userpdclevel: 0 2022-05-16 14:46:04> LogHost: Stack trace: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\USERNAME\AppData\Roaming\Microsoft\Teams\SquirrelTelemetry.log'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost) at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost) at System.IO.StreamWriter..ctor(String path, Boolean append) at Telemetry.AriaWrapper.LogToFile(String message) 2022-05-16 14:46:04> LogHost: Write failed. 2022-05-16 14:46:04> LogHost: Message: DownloadUrlRetry: 0, endpointUrl: https://teams.microsoft.com/desktopclient/installer/windows/x64, Scenario.Status: success, scenario: 47a0453a-074a-42b3-8c77-493cb0cdb36f, Scenario.Name: desktop_squirrel_stubinstall, Scenario.Step: download_url_start, sequence: 1, appversion: , platformId: 27, DeviceInfo.OsName: Windows, DeviceInfo.CpuArchitecture: x64, DeviceInfo.OsVersion: 6.3.9600.0, AppInfo.ProcessArchitecture: x86, AppInfo.ClientType: desktop, dllSearchPathState: unset, clientType: desktop, source: exe, distSrc: default, breadcrumb: ejfpd;vpe;, desktopSession: desktop-0e2c757f-444e-439f-ae2c-9e31e5bf7e87, installSessionId: 964d072cb4b529d1831fe696ffa1deb617e7f39cb6176d1a46c06165b16cadf6, shortUrlId: 8DA222787F69E73-7-0, delta: 114, scenarioDelta: 114, elapsed: 1652726764135, stepDelta: 114, DeviceInfo.ComputerUuid: 4c4c4544003851108035cac04f313232, DeviceInfo.OfficeMachineId: 0d415b953afc5543bb2e37a6489b71e5, InstallerVersion: 1.10.84.0, eventpdclevel: 1, userpdclevel: 0 2022-05-16 14:46:04> LogHost: Stack trace: System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\USERNAME\AppData\Roaming\Microsoft\Teams\SquirrelTelemetry.log'. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.StreamWriter.CreateFile(String path, Boolean append, Boolean checkHost) at System.IO.StreamWriter..ctor(String path, Boolean append, Encoding encoding, Int32 bufferSize, Boolean checkHost) at System.IO.StreamWriter..ctor(String path, Boolean append) at Telemetry.AriaWrapper.LogToFile(String message) 2022-05-16 14:46:04> FileDownloader: Downloading url: https://teams.microsoft.com/desktopclient/installer/windows/x64

    When I go to this link I see this..

    Image

         I entered that link in the address bar and was able to get it installed.
    
    5 people found this answer helpful.
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  3. Anonymous
    2022-03-02T13:47:43+00:00

    Dear JP Wirta,

    Thanks for choosing Microsoft community!

    I have read your question carefully and done some research, please kindly refer to following suggestions:

    At first, if you want to install the Teams client, you should pay attention to this: Hardware requirements for Teams on a Windows PC | | HARDWARE REQUIREMENTS FOR TEAMS ON A WINDOWS PC | | Component | Requirement | | :--- | :--- | | Computer and processor | Minimum 1.1 GHz or faster, 2 core <br> <br>Note: For Intel processors, the maximum speed achieved using Intel Turbo Boost Technology (Max Turbo Frequency) must be considered | | Memory | 4.0 GB RAM | | Hard disk | 3.0 GB of available disk space | | Display | 1024 x 768 screen resolution | | Graphics hardware | Windows OS: Graphics hardware acceleration requires DirectX 9 or later, with WDDM 2.0 or higher for Windows 10 (or WDDM 1.3 or higher for Windows 10 Fall Creators Update) | | Operating system | Windows 11, Windows 10 (excluding Windows 10 LTSC), Windows 10 on ARM, Windows 8.1, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2. Note: We recommend using the latest Windows version and security patches available. | | .NET version | Requires .NET 4.5 CLR or later | | Video | USB 2.0 video camera | | Devices | Standard laptop camera, microphone, and speakers | | Video calls and meetings | <ul><li><p data-prewrap="true">Requires 2-core processor. For higher video/screen share resolution and frame rate, a 4-core processor or better is recommended.</p></li><li><p data-prewrap="true">Background video effects require Windows 10 or a processor with AVX2 instruction set.</p></li><li><p data-prewrap="true">See <a href="https://docs.microsoft.com/en-us/microsoftteams/hardware-decoders-and-encoders" target="_blank" rel="noreferrer nofollow">Hardware decoder and encoder driver recommendations</a> for a list of unsupported decoders and encoders.</p></li><li><p data-prewrap="true">Joining a meeting using proximity detection in a Microsoft Teams Room requires Bluetooth LE, which requires Bluetooth to be enabled on the client device, and for Windows clients it also requires the 64-bit Teams client. This feature is not available on 32-bit Teams clients.</p></li></ul> | | Teams live events | If you are producing a Teams live event, we recommend using a computer that has a Core i5 Kaby Lake processor, 4.0-GB RAM (or higher), and hardware encoder. See Hardware decoder and encoder driver recommendations for a list of unsupported decoders and encoders. |

    In addition, I would like to confirm whether you downloaded Teams here: Download Microsoft Teams Desktop and Mobile Apps | Microsoft Teams

    If you use any third party anti-virus software or firewalls, please use the link above to try to install again.

    Hope this help you, if there is any deviation in my understanding, please forgive me and provide me with more details. I am more than happy to continue to help you. I wish you a smooth new year and all the best!

    Best regards,

    Kerry

    3 people found this answer helpful.
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  4. Anonymous
    2022-03-27T15:02:48+00:00

    Even I am facing the same issue. Therefore, I have tried to download "Teams" using the link provided https://www.microsoft.com/en-us/microsoft-teams/download-app . But it is showing code sent on a given mobile number. However, there is no such code received. Plz Help !

    1 person found this answer helpful.
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  5. Anonymous
    2022-03-08T08:14:42+00:00

    Dear JP Wirta,

    Has your problem solved? Hope this helps. Please feel free to let us know if you have any questions about this. I’ll be happy to help. Hope you have a wonderful day!

    Best regards,

    Kerry

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