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Teams Missing Tabs- Teams, Calls and Files

Anonymous
2022-01-24T01:02:57+00:00

This is what my teams looks like. No access to actual Teams? What gives?

This is the desktop version. The web version looks the same.

Microsoft Teams | Microsoft Teams Free | Other

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  1. Didi 15,515 Reputation points Independent Advisor
    2022-01-25T21:43:39+00:00

    Hi, Dean,

    My name is Didi. I'm happy to help you today.

    At the moment, signing up for the Teams free (classic) version seems not available anymore that's why you get directed to the Teams for personal/Teams Essentials despite choosing the For work option.

    The only option to get the other apps/tabs is to subscribe to any Microsoft 365 Business plans or try them for a month. You may visit: https://www.aka.ms/office365signup

    Best regards,

    2 people found this answer helpful.
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  2. Anonymous
    2022-01-24T02:23:50+00:00

    Thanks for the info but it did not solve my problem. It remembers my original configuration and always sets it up the same way even though I choose "for work" in the setup.

    1 person found this answer helpful.
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  3. Anonymous
    2022-01-24T17:09:26+00:00

    Still doesn't work. I've even purchased Teams Essentials and it doesn't work. Thank you for your efforts SergioA2020!

    I suspect it has to do with the fact that I have a Teams account already and it won't allow me edit it?

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  4. Anonymous
    2022-01-24T14:14:29+00:00

    I'm sorry Dean, you should remove all cache file before setup again.

    To delete all cache files, you follow this steps (in Windows):

    1. Fully exit the Microsoft Teams desktop client.
    2. Go to File Explorer, and type in appdata\Microsoft\teams and remove

    all the content.

    1. You must restart the app and try again.

    If the problem continue:

    1. uninstall the Team desktop app.
    2. Go to File Explorer, and type in appdata\Microsoft\teams and remove

    all the content.

    1. Reboot the computer and install the Team desktop app again.
    2. You try again.

    Greetings.

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  5. Anonymous
    2022-01-24T01:58:45+00:00

    Hi, I'm Sergio, it's a pleasure to help you.

    You will need to understand how you can work with tabs in Team.

    You can see an useful approach in:

    https://docs.microsoft.com/en-us/microsoftteams...

    Additionally, you can see an answer for one user with a similar problem in our community. This answer was marcked as useful.

    https://answers.microsoft.com/en-us/msteams/for...

    Greetings.

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