Share via

Teams Reset to Default Settings

Anonymous
2022-04-20T17:56:01+00:00

Is there a simple way to reset Teams to original default settings?

I run my own business, but I am not an IT person. It worked fine until I added a group within it, now clients who schedule meetings cannot have access to attend because they are not part of the organization----none of my clients would be part of my organization.

So, if there is a simple, direct way, to just reset to default settings, even if it means deleting the groups completely, I am open to that---I will not be using the teams / groups feature any longer.

Any help is greatly appreciated.

Thanks

Microsoft Teams | Microsoft Teams for business | Chats | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-04-20T21:02:37+00:00

    Hi KJP37, I'm Sergio, it's a pleasure to help you.

    You can reset the Teams app to the default setting, but your groups and teams will don't go.

    To reset the Teams app to default setting:

    a. Fully exit the Microsoft Teams desktop client.

    b. Go to File Explorer, and (Windows 10) type in appdata\Microsoft\teams and remove all the content. In Windows 11 you type AppData\Local\Packages\MicrosoftTeams_8wekyb3d8bbwe\LocalCache and remove all the content.

    c. You must restart the app and try again.

    However, you can enable guest and external access to solve the situation.

    to setup the guest access in the Teams admin center

    a. Sign in to the Microsoft Teams admin center.

    b. Select Users > Guest access.

    c. Set Allow guest access in Teams to On.

    d. Under Calling, Meeting, and Messaging, select On or Off for each capability, depending on what you want to allow for guests.

    Source:

    https://docs.microsoft.com/en-us/microsoftteams...

    You keep in mind that if you just want to find, call, chat, and set up meetings with people in other organizations, use external access, see:

    https://docs.microsoft.com/en-us/microsoftteams...

    I hope that the information gives to you will be useful to your purpouses, please let me know about the result, because other users with the same problem will know what to do.

    Greetings.

    7 people found this answer helpful.
    0 comments
  2. Anonymous
    2022-04-20T22:42:21+00:00

    Thanks Sergio, but that did not work. Any other suggestions?

    4 people found this answer helpful.
    0 comments
  3. Anonymous
    2022-04-21T04:11:28+00:00

    Hi. Excuse me, to clarify the situation, you allow the guest and external access and yet these users can't connect to your scheduled meetings?

    Alternativelly, you can remove all your teams.

    If you want to delete a team (and you’re the team owner), go to the team name and select More options> Delete the team.

    Your team will be permanently removed.

    You keep in mind that deleting a team removes the team mailbox and calendar from Exchange, the corresponding SharePoint site and all its files will also be deleted and any OneNote notebook, Planner plan, PowerBI workspace, or Stream group affiliated with the team will also be deleted.

    You can see more details in:

    https://support.microsoft.com/en-us/office/dele...

    Greetings and have a nice day.

    1 person found this answer helpful.
    0 comments