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Customized Status Message Not Working in Microsoft Teams

Anonymous
2023-05-04T20:38:00+00:00

Hello,

I use Teams in my work computer and I've been trying to set a custom message in my Microsoft Teams with the duration also set to Custom. In the desktop App, once I set the parameters and click DONE, nothing happens.

However, setting the custom status with custom duration does work if I do it in the web version.

It is worth noting that in the desktop app, if I create my custom message and select any of the pre-defined durations (Today, 1h, 4h), it works. It seems to be an issue when creating a custom duration only.

I have tried:

  • Clearing the cache and re-launching Teams.
  • Using the "Reset status" button.
  • Rebooting the computer.
  • Rebooting Teams.

Does anyone have any ideas how to fix it? Below is what I am trying to set.

Thanks!

Microsoft Teams | Microsoft Teams for business | Settings | Online status

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-05-04T21:22:23+00:00

Hi Jean_Silva,

I'm Amro, an Independent advisor and a fellow Microsoft customer. I’m happy to look into this for you.

Try signing-out and resigning-in and recheck.

Check if Teams desktop application is up to date.

I hope this helps, please feel free to reply to this if you need any further Assistance.

this is a user-to-user support forum. We're users just like you helping other users to find solutions to their problems.

Kindly

Amro

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  1. Anonymous
    2023-05-05T20:03:39+00:00

    Hello Jean_Silva,

    Thank you for follow up

    I'm so glad to hear this.

    Please feel free to rate my Answer.

    Thank you and have a good day

    Regards

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  2. Anonymous
    2023-05-05T14:54:12+00:00

    Hi my application was up to date.

    Signing out and signing back in seems to have worked! Thanks!

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