Is there a way to add a topic or title to a conversation?

Question

Is there a way to add a topic or title to a conversation?

Anonymous

Where I am working on a large project, we tend to have multiple conversations going on at the same time ... this can cause issues as some responses end up in the wrong conversations. If there is a way to give a conversation a title or something similar to allow a conversation to stand out it would be helpful.

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7 answers

Answer 1

We do use the Start New Conversation... the problem is with so many different conversations going on that when someone goes to add a note they have to double check to ensure they are in the correct conversation. We need an easier way to denote what conversation is covering which issue being discussed.

Example: I start a conversation in regard to a report issue. There is some feed back but then another user goes in and starts a new conversation about another report issue. When someone goes to respond to the first conversation, the channel automatically opens to the most recent conversation which would be the second report issue and not the first. This then makes the user have to search to ensure they are using the correct conversation.

I have had to use F5 to search an entire channel in order to find the correct conversation.

If there is a way to put a header or title on a conversation to make the distinction easier it would be helpful.

Answer 2

I see, then this feature is not available the way you want it,

But this is a good suggestion

I would suggest submitting feedback to the support engineer team of Microsoft so that they can add this in future releases.

https://feedbackportal.microsoft.com/feedback

One last suggestion would be to pin the chats for the time that is important. Find the message you want to pin and select More options > Pin.

Mustafa

Answer 3

Thank you for the information.

The Important setting only adds a title of 'Important!' to the conversation and may confuse others into believing the conversation is a must reply to right now. Plus it still does not make it easier for a conversation on specific topics to be found as they will all be marked as Important. This does help denote the start of a new conversation but that is it. The 'Urgent' setting will send out an alert every 2 minutes for 20 minutes, it would be very bothersome especially for our application developer channels that include end users. Plus some of our end users believe all of their discussions are 'urgent'/'important' and this would defeat the purpose.

Answer 4

if you watch the video in the link above it shows you how to make an announcement, which makes the title of the text bigger than the other ones.

Other than that you can mark a message as important or urgent. Please refer to this article from Microsoft: https://support.microsoft.com/en-us/office/mark...

Let me know if this works.

Mustafa

Answer 5

Hello! My name is Mustafa, and I am an Independent Advisor as well as a long-time Microsoft user.

Yes this is possible

Please refer to this article from Microsoft, it has a video and an article that shows you how you can make your text stand out: https://support.microsoft.com/en-us/office/crea...

Please let me know if this doesn't work or if you need further assistance.

Warm Regards,

Mustafa

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Is there a way to add a topic or title to a conversation?

7 answers