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how to add user in Microsoft team's admin Centre in call queue

Anonymous
2023-04-18T19:28:36+00:00

how can i add a user in the Microsoft team's admin Centre in the call queue

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2023-04-18T20:23:20+00:00

    Hello @Ahmed Masoud,

    thank you for reply.

    actually, I didn't see any option to add users to the call queue

    can you please elaborate for me?

    Best wishes,

    Pavan patil.

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  2. Anonymous
    2023-04-18T20:01:52+00:00

    Hi Pavan,

    I'm Ahmed and I am here & happy to help.

    To add a user in the Microsoft Teams admin center in the call queue, you need to follow these steps:

    In the Teams admin center, expand Voice, click Call queues, and then click Add.

    Type a name for the call queue.

    Click Add accounts, search for the resource account that you want to use with this call queue, click Add, and then click Add.

    To add a user to the queue, click Add users, search for the user, click Add, and then click Add.

    https://learn.microsoft.com/en-us/microsoftteam...

    I hope this helps! Let me know if you have any further questions or concerns.

    Best regards,

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  3. Anonymous
    2023-04-18T21:50:59+00:00

    Please follow these steps to set up your call queue > https://learn.microsoft.com/en-us/microsoftteam...

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