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Hitting Return without "sending" my message

Anonymous
2023-06-21T09:15:18+00:00

Hi,

Can't work out how to disable "Return" sending messages in Teams. It's difficult to compose any message which has a list in it (or just two paragraphs) as the "return" key behaviour is different in Teams from all other Microsoft products. I know shift-return overrides the "send" but that's not easy to remember.

The workaround that some use - composing messages in Word and then pasting into Teams doesn't work as the line spacing changes (very weirdly) to massive spaces between and paragraph regardless of what is set in Word. I understand there is no way of fixing this.

So, any way to make Teams behaviour comply with other MS products so Return is a new paragraph and not an instruction to send?

Thank you!

(This note was composed with Return signifying a new paragraph)

Microsoft Teams | Microsoft Teams for business | Chats | Other

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  1. Anonymous
    2023-07-28T14:59:54+00:00

    This is a major and long-term issue with Teams, and the unhelpful recommendations provided by Microsoft haven't changed or improved in over three years. Additionally, the feature request where users had been voting to fix this failure of usability now appears to be gone: https://answers.microsoft.com/en-us/msteams/forum/all/hitting-return-without-sending-my-message/9ff60c5b-4e20-4c60-9662-3b979410ec48

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  2. Anonymous
    2023-10-27T21:49:22+00:00

    Agree with most. Reply is not helpful.

    I came for help since I couldn't find it in the options to configure return as a newline instead of a send.

    What's interesting is if you start a numbered list or a bulleted list, the Return Key will add a new numbered item or a new bulleted item (empty line).

    When done with the list, hitting return will add a new empty line item, then hitting another return will remove the bullet or number for the empty line, and finally, a third return will send the message, Or, any return when not editing the list will send the message.

    So the logic is there to use return key for new lines, So not sure why it would be difficult to add a setting where you can configure the Return = Newline or Return = Send Message. Send message can still be default to stay consistent with prior behavior.

    Guess I might be in the minority. I use teams more for collaboration. Not as a simple one line/few word chat program. Although that can still happen.

    My workaround is:

    Shift+Return for new lines in general.

    When editing list: Return to add a new item on a new line to a numbered or bulleted list
    When editing list: Shift+Return to add "white space" new line to an item in list.

    Not editing list: Shift sends message.

    Only problem with this workaround is a still send messages prematurely quite often because I forget the Shift+Return when composing messages.

    Alternate Workaround:

    If you click the format button (pencil with A above it) before you start composing messages, the Return Key will act as new line.
    When done composing, you need to hit the format again and then Return will send the message. Or you can just click the send button.

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  4. Anonymous
    2023-06-21T11:18:26+00:00

    Thanks Suganya :-)

    Sadly pasting from Word into Teams is not an option as it does not accurately paste across an instead spaces the lines incorrectly. This is a known issue.

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  5. Anonymous
    2023-06-21T09:50:49+00:00

    Hello there, this is Suganya. I'm happy to assist you.

    I understand your concern. The default behavior of the "return" key in Teams is to send the message, which can be inconvenient when you're trying to create a list or separate paragraphs.

    Unfortunately, there is no way to disable this behavior in Teams. However, there are a few workarounds that you can use.

    1. You can use the "Shift + Enter" keyboard shortcut to create a new paragraph without sending the message.
    2. You can use the "Format" button in the Teams chat window to add a new paragraph.
    3. You can compose your messages in Word and then paste them into Teams.

    If you want this feature to be included in Teams, please give feedback using the below link

    To give feedback: https://support.microsoft.com/en-au/office/give...

    I hope this helps you to resolve the issue. Please let me know if you need further assistance. Thank you!

    Regards

    Suganya

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