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Can I restore a deleted chat/conversation in Microsoft Teams.?

Anonymous
2023-05-14T07:31:41+00:00

Hi,

I have deleted a chat/conversation in Microsoft teams application two days ago. Is there any way I can restore the deleted chat now?

Microsoft Teams | Microsoft Teams for business | Chats | Group chats

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  1. BryceSor 4,970 Reputation points Volunteer Moderator
    2023-05-14T08:05:46+00:00

    Hi Kanimozhi Soundararajan,

    Hopefully, the information below will help.

    If you have deleted a chat or conversation in Microsoft Teams application two days ago, you may be wondering if there is any way to restore it. Depending on the situation, you may have different options to get it back.

    One option is to use the **OneDrive** feature in Teams, which stores a copy of your chat files. To do this, follow these steps:

    • Navigate to the **Files** tab in Teams, select **OneDrive**, and click **Open in OneDrive**.
    • In **My files**, open the folder **Microsoft Teams Chat Files**.
    • Navigate to **Recycle bin**, select the files to be restored, and click **Restore**.

    Another option is to use the **eDiscovery** tool in the **Compliance center**, which allows administrators to search for and recover deleted messages. To do this, follow these steps:

    • Sign in to the **Compliance center** with an administrator account.
    • Go to **Search** and select **Content search**.
    • Click **New search** and enter a name for the search.
    • Under **Locations**, select **Teams chat** and choose the users whose chats you want to search.
    • Under **Conditions**, specify the keywords, dates, or other filters for your search.
    • Click **Save and run** and wait for the search results to appear.
    • Click on the search name and select **Export results**.
    • Choose the output options and click on **Export**.
    • Download the exported file and open it with a compatible application.

    Note that these options may not work if you don't have the required permissions or if the chats have been permanently deleted. In that case, you may not be able to recover them at all. For more information, please refer to the official documentation of Microsoft Teams.

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  1. Anonymous
    2023-05-14T08:48:04+00:00

    It will if you have a compliance retention policy or legal hold in place for Teams messages, an administrator can recover these from the Compliance center via eDiscovery search. If compliance hasn’t been enabled, the deleted messages are gone forever.

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  1. Anonymous
    2023-05-14T08:43:41+00:00

    Hi Josephine,

    Thank you so much for the response.

    Although this only restores the files that are shared in that conversation and not the actual chats. Am I right?

    4 people found this answer helpful.
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  2. Anonymous
    2023-12-16T19:32:21+00:00

    Hi,

    I have deleted a chat/conversation in Microsoft teams application two days ago. Is there any way I can restore the deleted chat now?

    you M/Soft deleted my long chat of today. I paid the renewal $75.59 for coming year

    but am blocked for EDITING my FILES. 13 hours wasted in trying to fix this. PLESSE SOLVE from your end. You had taken over my computer, trying to fix.

    HUNTING / HUNTING is incorrect. So is the OUTLOOK label. I am home, not business.

    I want to EDIT---PLEASE COORECT from your end. THX

    3 people found this answer helpful.
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  3. Anonymous
    2023-05-14T08:06:27+00:00

    Hello,

    I'm Josephine, happy to help you today. I am an independent advisor and a customer like you

    I'm very sorry about the inconvenience.

    Navigate to the Files tab in Teams, select OneDrive, and click Open in OneDrive. Step 2: In My files, open the folder Microsoft Teams Chat Files. Step 3: Navigate to Recycle bin, select the files to be restored, and click Restore.

    I hope this helps you, do give me a feedback.
    Thanks

    Sincerely,
    Josephine.

    1 person found this answer helpful.
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