Hello Maryanne, My name is Indhurani, I'm sorry that you are experiencing this issue, and I will try my best to assist you.
When you delete items from a document library or list in Microsoft Teams or SharePoint, they aren't immediately removed. Deleted items go into the SharePoint site recycle bin for a period of time or until they are emptied from the recycle bin. The SharePoint site recycle bin isn't the same as the Windows recycle bin that you see on your desktop.
While items are in the site recycle bin, you can restore items you deleted to their original location. If you're using SharePoint in Microsoft 365, you can even view and restore items that were deleted by someone else, as long as you have edit permissions.
You can restore items that you delete and items other people delete (as long as you have edit permissions).
- Go to the SharePoint site that the items were deleted from. (In Microsoft Teams, from the Files tab at the top of your channel, select More > Open in SharePoint.)
- In the Quick Launch bar navigation on the bottom left of the screen, click Recycle bin.
If you don't see the Recycle bin on the Quick Launch bar, follow these steps:
->Click the Settings Office 365 Settings button, and then click Site contents.
->The recycle bin is in the top right portion of the Site Contents page.
Note: If you don’t see a recycle bin in SharePoint Server 2016 or 2013 — the recycle bin might have been disabled. Contact your farm or server administrator. If you're an administrator, see Configure SharePoint Recycle Bin Settings.
- On the Recycle bin page, click the box to the left of the items or files you want to restore.
- Click Restore.
Note: Deleted items are retained in recycle bins for a certain period of time. For SharePoint, the retention time is 93 days. It begins when you delete the item from its original location. When you delete the item from the site recycle bin, it goes into the site collection recycle bin. It stays there for the remainder of the 93 days, and then is permanently deleted.
To recover a deleted OneDrive file
- Open Files on the left side of Teams and then select OneDrive.
- Select Open in OneDrive at the top of the page.
- In OneDrive, select Recycle bin on the left side of the page, select the file you want to recover, and then select Restore at the top of the page.
I hope it will be fixed. Please let me know if you still need further assistance.
Regards,
Indhurani