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The mute option shows unmute and cannot be selected to mute. I am actually muted though and cannot unmute.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the exact same issue. I can force stop and clear cache and its fine for a session, then comes back. I did clear data and same result. I also tried reinstalling the app, same result. This appears to be a bug issue with the application itself.
I am facing the similar issue in OneUI 6.1. Sometimes I cant even see the share screen from others. Swipe to reply broken too
Hi, I am a Microsoft user just like yourself and I will try my best to help you as much as I can today.
If you're unable to mute or unmute during Microsoft Teams calls on your Android device, you can try a few different solutions:
Ensure that the Teams app is updated to the latest version. Outdated versions can have bugs that may cause audio issues.
Check the app permissions for Teams on your Android device. Go to Settings, then Apps, and make sure Teams has permission to access your microphone.
Try clearing the cache for the Teams app. You can do this by going to Settings, then Apps, selecting Teams, and tapping on Storage. From there, you can clear the cache.
Restart your device. Sometimes a simple restart can resolve unexpected app behavior. If you are using Bluetooth headphones, make sure they are properly connected and that Teams is set to use them as the audio output and input device. Misconfiguration can lead to such issues.
These links have more information on similar issues faced by others:
See if that helps! Please let us know if you have any questions. Microsoft Support is available for further assistance if the issue continues.
Best regards Deeply