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Why I can't see my presentation on my mobile phone!

Anonymous
2024-01-29T09:13:13+00:00

When I share a presentation from my notebook, I cannot see my presentation from mobile device. However I can see my colleague presentation on my mobile phone app when they share. I use android phone

What I see on my mobile phone when I share a presentation from my notebook as attached

Microsoft Teams | Microsoft Teams for business | Teams on mobile devices

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  1. Anonymous
    2024-01-29T09:52:14+00:00

    Hello Weeranuch M,

    I'm Segunfunmi, an Independent Advisor and Microsoft user like you. Thank you for posting your query in this forum.

    I'm sorry to hear that you're experiencing an issue with viewing shared PowerPoint presentations on your Android device. This seems to be a known issue reported by other users as well.

    As per the reports, the problem occurs when using the Teams client on a PC and attempting to view a shared PowerPoint on the mobile Teams Client. On Android devices, a blank screen is shown instead of the presentation.

    However, there is a workaround that you could try. You could share your entire desktop instead of just the PowerPoint application. This way, your presentation would be visible as part of your desktop’s screen share.

    I hope this helps! If you have any other questions, feel free to ask.

    Kind regards, Segunfunmi.

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  2. Anonymous
    2024-01-29T15:51:43+00:00

    Hello Weeranuch M,

    I'm sorry to hear that the issue is persisting. Here are a few suggestions that might help:

    • Try enabling screen mirroring on your Android phone to check nearby devices to cast the display.
    • Check your device's compatibility with the app or platform you use for screen sharing.
    • Restart both your Android phone and smart TV to fix connection issues.
    • Ensure your Android phone and smart TV/monitor are connected to the same Wi-Fi network.
    • Check your Wi-Fi speed, as screen mirroring requires a robust connection.
    • Disable low power mode if you're trying screen mirroring on an active low power mode. It turns off screen mirroring and other battery-hogging tasks in the background.

    Please try these suggestions and let me know if you need further assistance.

    Kind regards, Segunfunmi

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  3. Anonymous
    2024-01-29T14:02:15+00:00

    Thanks for your reply but it's doesn't work. I share my entire screen from my notebook but still cannot see from my mobile phone device at all.

    Do you have any futher suggestion?

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