Setting up future meetings with participants using Teams calendar or Outlook integration
Hi, Sherry. I am an independent advisor, trying to help other users in the Community with my experience in Microsoft products. Please note that I am a user like you and don't work directly for Microsoft.
I am sorry you are experiencing this. I will try to help you.
In the article at https://answers.microsoft.com/thread/27b238e9-71da-4d64-8def-78233f5c89a9 Jennifer outlines the following troubleshooting steps:
" If they do not receive the automated emails, it is recommended that you may sign into the Teams web app (https://teams.microsoft.com) to modify the end time (to ten minutes later) for the registration form, then click Save in the upper-left corner of the form and in the Send update? box, select Send.
By doing so, attendees will receive an email informing them about changes and see if this will make any difference.
For your reference: Change webinar details. https://support.microsoft.com/office/4c96d5a9-d423-4a9f-a169-189bad1e4125
If the problem persists, please try to create a new webinar and invite one of the affected attendees and see if that attendee can receive the automated emails."
Understand that I am an independent advisor and only trying to assist in the best possible way. Kindly let me know if the possible solutions provided help and if you need any other assistance, I will be more than happy to help further.
Regards
Femi