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I have conference call hardware and have set this up in Teams to use as defaults, however in every meeting I join, Teams literally randomly chooses audio hardware. I have a bunch of speakers I don't use, such as those associated with my monitors. I disable these in device manager yet Teams will still randomly choose them for my call. It chooses disabled hardware!
Teams audio setup is botched to begin with, there is a bizarre single "audio device" setting despite the fact that two audio devices are needed for audio, a speaker and a microphone. But if you go custom, then it allows you to bypass the bizarre "audio device" that is magically both a speaker and a microphone, and you can set them up independently.
Again, I have already setup my preferences in team so it should use these as default. How do you setup Teams and LOCK it to a specific set of audio hardware?
Zoom is so much easier to use in this regard. Every call I do not have to jockey my audio settings and can proceed with confidence.
Managing sound and video settings during Teams meetings and calls for optimal communication
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the same issue and it is driving me CRAZY!
It keeps changing by itself... even when I CHOOSE what works, it just resets and I either can't hear the meeting or the meeting can't hear me.
Please FIX this!
Same problem here.
I'm in the middle of a working Teams call, then suddenly I can't hear the other person, but they can hear me. Speaker output is fine from a web browser. I go into Teams Settings > Devices and I see the Speaker has suddenly changed from my current Sound Output to some other output device which does not work.
Not only does it change my Speaker Device, it changes it in the middle of a Teams call!
Seems like a pretty serious bug to me.
I'm not sure what a" software warehouse" is. I think you mean to remove all drivers that are not for the devices I want.
So that I understand correctly, are we saying that the only way Teams will ever choose the right hardware, including after you are already chosen the correct hardware in Teams Settings>>Devices, is that you cannot have ANY competing hardware. So for example, if you have a both a sound card and built-in devices, there is no choice but to remove drivers on all devices you don't want Teams to randomly choose as audio/video devices, otherwise Teams will continue to ignore what you selected in Settings>>Devices and will randomly choose the wrong devices.
When I set up the correct devices in Teams Settings>>Devices, I notice that they persist there. Upon going back into Settings>>Devices the device settings I chose are still there. However upon clicking a calendar link for a Teams meeting, it then randomly chooses some other hardware. Why? Why does Teams not choose the hardware you select in Settings>>Devices for Teams web conferencing? Why even make any settings in the Settings if they are not used by Teams?
Perplexed on what the Teams Settings>>Devices are for.
I have the exact same issue using web version of teams. The camera and microphone selection is fine (and I am presented with options for these devices), but the audio output routes to my USB wireless headphones. There is nothing I can do to force teams to route to my speakers instead, and there are no UI options to allow me to select this device. Toggling the primary device in windows from USB to Speakers does nothing. How in the world does Microsoft release an application this incapable of compatibility with the current primary audio output device?
I have this same problem and it has only gotten worse since "New Teams" has been forced upon us.
This is a BIG problem. I cannot have my mic changing from the mic in my Microsoft LifeChat LX-3000 headset to the mic in my web-cam in-between meetings.
In an important meeting I assumed the headset mic was picking up my voice [because that is what was used in the last meeting less than 5 minutes ago], imagine my embarrassment when using the mute button on the headset in order to talk about a private matter with an employee near me; come to find out everyone in the meeting could hear what was said because unbeknownst to me, the camera mic decided to be the input device. BUT lo and behold Teams tricked me by letting me hear using the headset, but not talk through the headset.
FIX THIS!!!!!!
Every other web meeting software and sound engineering DAW software can do this correctly and on a Windows O.S. no less. Why is it so hard for Microsoft to do it?