Teams add-in not adding team link in outlook after installing new teams using toggle button?

Well, it is now broken again... so my Teams download was from the Microsoft Store, not the website. Apparently, Microsoft posts different versions in different places... It worked just fine for 24 hours, now won't let me in, saying the "free" version has ended (even though I have M3565 subscription)...

AND I ended up doing a LOT of digging...

In summary, the add-in for Teams into Outlook is apparently ONLY for business and education, not personal accounts even if M365 subscribed... UGG. I'm not sure why I couldn't find that listed on any communication from Microsoft, but it seems to be the case.

• The Microsoft Store indeed has "Microsoft Teams", but the installation reveals that it is the "classic" (didn't say that on the description, but says it on the app after installation), and the last paragraph of the description says it is for business and education ONLY... not personal accounts, even if M365 subscribed. I don't know why it worked for me for 24 hours, but it did... and now it doesn't. Somehow I seem to have had some business name linked to my personal account at some point (same email address, though), and I don't know how... but it isn't funded.
• I found a few community posts that say the add-in is ONLY for business and education, thus not a part of the New Teams...

https://answers.microsoft.com/en-us/outlook_com/forum/all/no-ms-teams-add-in-in-outlook-365/25af20fd-b1c8-4b0c-976f-dff21643d0fd https://answers.microsoft.com/en-us/outlook_com/forum/all/new-teams-meeting-add-in-is-missing-from-outlook/8e9531ce-3852-4a5b-ac1f-5a3f5d3bacf0

THEREFORE, with my personal account, I can only schedule Teams meetings through the new Teams app's interface with my calendar there.

and some others:

https://techcommunity.microsoft.com/t5/microsoft-teams-blog/announcing-general-availability-of-the-new-microsoft-teams-app/ba-p/3934603

https://support.microsoft.com/en-au/office/switch-from-microsoft-teams-free-classic-to-microsoft-teams-free-4601d413-4419-40a8-8ca3-fe899ccdaa68

Not sure why this page doesn't mention it: https://support.microsoft.com/en-au/office/schedule-a-microsoft-teams-meeting-from-outlook-883cc15c-580f-441a-92ea-0992c00a9b0f

Here's the error message I get today when I tried to open the Teams app (which turned out to be Teams Classic, and only available for business and education).

I went to the Teams Download site, it only gives you the option now to download the new teams. This download does not install the add-ins

Dear riz80,

Good day! Thank you for posting to Microsoft Community. We are happy to assist you.

As per the description you have shared, we understand that you have a concern with Teams add-in not adding team link in outlook after installing new teams using toggle button.

To better understand the issue and provide possible solution, we need more details from you, please kindly provide us the following information. Thanks in advance!

• May I please confirm if you open Teams and outlook in the following order? if not please kindly restart your Teams and Outlook in the following order and check if there is any difference.
  • Download the Teams desktop app, run it, and sign in with the same account that you used to sign in Outlook.
  • After signing into Teams, restart the app.
  • Restart Outlook (after restarting Teams).
• May I please double confirm if you tried the troubleshooting in this article which related to Teams Add-in including registry edit? Resolve issues with Teams Meeting add-in for Outlook - Microsoft Teams | Microsoft Learn if not, please kindly try and check if there is any difference.

I look forward to your response. Kindly note that the above requested information is required for further analysis and troubleshooting of your situation. Your patience and cooperation are much appreciated.

Thank you for your precious time. Have a nice day.

Sincerely,

Libeamlak | Microsoft Community Moderator