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Change default Teams channel notifications from custom to all at an organisation level

Anonymous
2023-07-06T13:18:54+00:00

We’re encouraging our organisation to use Microsoft Teams as the primary storing/ sharing place.

We’re finding that notifications in Teams are set to ‘Custom’ as default. We’ve been finding that sometimes people don’t get notified of new posts/ replies and things they should be getting notified about when its set to ‘Custom.’

We would love for the default notifications for everyone to be changed from ‘Custom’ to ‘All’ at an organisation level, instead of an individual level. Please can you advice if this is at all possible?

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other

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  1. Anonymous
    2023-12-06T14:25:02+00:00

    This needs to be resolved as all users should really be able to see their notifications by default.

    60+ people found this answer helpful.
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  2. Anonymous
    2023-12-08T09:23:09+00:00

    We're having to use an "@Teamname" message within each each post we'd like to notify Richard, hopefully this workaround is something that might work for you.

    It's really not the way it should work of course, and Microsoft need to resolve the issue.

    I'd hope it's been an oversight rather than a bad decision made by an individual, to default notifications to off within a piece of communication software.

    I can understand why you'd want to allow users users to mute a conversation they're not involved with, but by default notifications should be on for every post, for really obvious reasons.

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  3. Anonymous
    2023-12-08T07:43:37+00:00

    Hi Richard

    Thank you for your comment, however the channel that the users are apart of would be for notifications, which means that we will have to send out a broadcast message or mass email as an educational tutorial to setup the channel to be used for notifications?

    6 people found this answer helpful.
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  4. Anonymous
    2024-01-15T07:32:51+00:00

    Я также считаю, что лучше выключить те, которые вам не нужны, чем включить те, которые вам нужны. Теперь сообщения поступают, но вы о них не знаете. training, it's good) when 1500 users)

    1 person found this answer helpful.
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  5. Anonymous
    2023-07-06T14:02:35+00:00

    Hi Richard,

    At the organization level, there is no option to change the default notification settings for all users in a Team Channel. Only the users themselves can change their notification settings. You can, however, attempt to educate your users on how to change their notification settings by following the steps below:

    1. Select More options > Channel notifications from the channel name.
    2. You have control over where and what notifications you receive.
    3. By selecting Banner and Feed, you will receive notifications on your device as well as in the Activity section at the top left of Teams.
    4. Selecting Only Show in the feed will prevent notifications from being sent to your desktop and will only appear in your activity feed.
    5. When you're finished, click Save to save your changes.

    https://support.microsoft.com/en-us/office/cust...

    I hope this helps! Let me know if you have other questions.

    Kind regards,

    Jayzar

    1 person found this answer helpful.
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