Windows Server 2016 RRAS and clients DNS

Rodrigo Gonçalves 1 Reputation point
2020-09-02T19:17:46.257+00:00

Dear all,

we have a Windows Server 2016 providing a VPN service to our users. The server is configured with a static address pool.

The server has a single interface with its DNS servers configured to our internal DNS servers.

When the clients connect to the VPN (through L2TP or PPTP), they do not receive our DNS servers list.

Any idea what may be happening?

Windows for business | Windows Server | Devices and deployment | Set up, install, or upgrade
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  1. Anonymous
    2020-09-02T20:02:48.35+00:00

    When using a static ip address pool for VPN clients the RRAS server assigns the same DNS servers to the clients that are configured in the TCP/IP properties of the server NIC that's bound to RRAS so I'd check that.

    --please don't forget to Accept as answer if the reply is helpful--

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  2. Rodrigo Gonçalves 1 Reputation point
    2020-09-03T01:00:45.217+00:00

    Hi DSPatrick, I have checked that and although the RRAS bound interface has two DNS servers defined, neither are being supplied for the clients.

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  3. Anonymous
    2020-09-03T01:12:49.757+00:00

    Please post an unedited ipconfig /all of both problem client and VPN server.

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  4. Anonymous
    2020-09-03T07:30:16.047+00:00

    Hi,

    Thanks for posting here.

    I agree with DSPatrick that when using a static ip address pool for VPN clients, the RRAS server assigns the same DNS servers that are configured in the TCP/IP properties of the RRAS server's NIC to the clients.

    May I know if IP addresses in static address pool of VPN server are in the same subnet of VPN server's internal IP address?

    As DSPatrick suggested, could you please help provide the result of "ipconfig /all" of impacted client and VPN server for us further troubleshooting?

    Click Start==>type "cmd"==>right click Command Prompt==>select Run as administrator==>insert command "ipconfig /all"

    Hope my answer will help you!

    ---Please Accept as answer if the reply is helpful---

    Best Regards,
    Sunny

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  5. Rodrigo Gonçalves 1 Reputation point
    2020-09-03T11:07:48.077+00:00

    Dear DSPatrick, here is the unedit ipconfig (I've just change our network prefix - we have a public /16 IPv4 block) to "10.0."):

    >ipconfig /all
    
    
    Windows IP Configuration
    
       Host Name . . . . . . . . . . . . : VPNTESTE
       Primary Dns Suffix  . . . . . . . : someplace.br
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : Yes
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : someplace.br
    
    PPP adapter RAS (Dial In) Interface:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : RAS (Dial In) Interface
       Physical Address. . . . . . . . . :
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv4 Address. . . . . . . . . . . : 10.0.193.0(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.255
       Default Gateway . . . . . . . . . :
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    Tunnel adapter Reusable ISATAP Interface {58A646BF-C858-4A72-9CB8-FE92790F09EF}:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    
    Tunnel adapter isatap.{6AE82518-6256-4DE7-A6AB-DEDA0A67A75A}:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    
    Ethernet adapter Ethernet1:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) 82574L Gigabit Network Connection #2
       Physical Address. . . . . . . . . : 00-50-56-A1-FE-CE
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv4 Address. . . . . . . . . . . : 10.0.0.66(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.248
       Default Gateway . . . . . . . . . : 10.0.0.70
       DNS Servers . . . . . . . . . . . : 10.0.1.33
                                           10.0.2.33
       NetBIOS over Tcpip. . . . . . . . : Enabled
    

    Dear SunnyQi-MSFT, the IP address pools we have configured are as follows (as in the previous output, I've just changed our network prefix to "10.0"):

    10.0.193.0 10.0.193.254
    10.0.153.0 10.0.153.254
    10.0.103.0 10.0.103.254
    10.0.117.0 10.0.117.254
    10.0.166.0 10.0.166.254
    

    Kind regards,

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