Setting up an org-wide Team

Hi David, Thanks for your reply. Just to address your points:-

Verify Licencing - all users have an E3 licence. Though this should actually be immaterial as the article states "Unlicensed users are also added to the team. The first time an unlicensed user signs in to Teams, they're assigned a Microsoft Teams Exploratory license."

Check Team Settings - Not sure what you mean by this? I followed this guide here https://support.microsoft.com/en-us/office/create-a-team-from-scratch-in-microsoft-teams-174adf5f-846b-4780-b765-de1a0a737e2b and selected the Create org-wide Team option as i am a global admin. As far as i can see the permissions and settings are correct.

Review Azure AD Settings - Checked and there doesn't appear to be any restrictions. Is all mostly default from when we first got the tenant.

Retry Creation - did this with a 365 support agent and still didn't work. They then went a tried it, presumably in their test environment and they were unable to achieve this as well. Seems that this article is completely wrong or this feature does not exist!

Contact Microsoft Support - have a ticket open with them at the moment. Thought i would would ask the community as well to see if anyone has actually managed to create an org-wide Team as there seems to be many problems with that article.

Thank you for providing additional information. It appears that you have already taken several steps to troubleshoot the issue with creating an org-wide team in Microsoft Teams, and you have a support ticket open with Microsoft. Since you've followed the steps outlined in the Microsoft documentation and still encountered difficulties, it's possible that there may be an issue with the feature itself or specific configurations in your organization's environment.

Given the complexities involved, it's not uncommon for certain features to behave differently based on various factors such as organization settings, licensing, and tenant configurations. While the documentation provides general guidance, there can be nuances that may affect the actual implementation.

Thanks for your patience with microsoft support, I hope this resolves your issue.

I appreciate your proactive approach in seeking assistance from both Microsoft Support and the community.r.

Hi my name is David and im here to help

Setting up an org-wide team in Microsoft Teams should indeed allow all users in your organization to automatically become members of the team, without the need for individual opt-in. If you're experiencing issues with this functionality, there could be several reasons why it's not working as expected. Here are some troubleshooting steps you can try:

Verify Licensing: Ensure that all users in your organization have appropriate licensing that includes access to Microsoft Teams. If users don't have the necessary licenses, they won't be able to automatically join the org-wide team.

Check Team Settings: Double-check the settings of the org-wide team to ensure that it's configured correctly. Make sure that the team is set to be org-wide and that the option to allow members to leave the team is disabled. Also, confirm that the team is set to be visible to everyone in your organization.

Review Azure AD Settings: Check the Azure Active Directory (AD) settings for your organization to ensure that there are no restrictions or policies preventing users from automatically joining teams.

Retry Creation: If possible, try creating the org-wide team again from scratch, following the instructions provided in the Microsoft documentation. Sometimes, there may be glitches or issues during the initial setup process.

Contact Microsoft Support: If you've tried the above steps and are still experiencing issues, reach out to Microsoft Support for further assistance. They can help investigate the problem and provide guidance on resolving it.

It's worth noting that Microsoft Teams and associated features are continually evolving, so it's possible that there may be updates or changes that affect the functionality of org-wide teams. Keep an eye on official Microsoft documentation and announcements for any updates or changes that may impact your implementation.

If you're unable to achieve the desired functionality with org-wide teams, consider alternative approaches or solutions for distributing emergency alerts and communications within your organization. This could include using channels, distribution lists, or third-party integrations depending on your specific requirements and preferences.

I hope this helps.

Hello,

As an independent Microsoft expert, it's crucial to address this discrepancy between the instructions on Microsoft's website and your experience. The guide outlines steps for creating an organisation-wide team that automatically includes all users, but your experience suggests a gap in functionality, especially regarding the automatic addition of members. Since direct affiliation with Microsoft isn't possible in my capacity, I think exploring alternative solutions or waiting for further clarification from Microsoft 365 support might be necessary. For the detailed guide, you can refer to Microsoft's official documentation here.](https://learn.microsoft.com/en-us/microsoftteams/create-an-org-wide-team%29.)

Best Regards, Saurabh