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I can't download Microsoft Teams for work or school and i can't download App Installer

Anonymous
2023-12-11T15:47:40+00:00

I can't download Microsoft Teams for work or school this download file it MSIX File (.msix) type to open it always say Error in parsing the app package. I try install

app installer but install buttons not appear in Microsoft store. I use Windows 11

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2023-12-11T16:45:12+00:00

    Hello,

    My name is EngineTyme, an Independent Advisor and a Microsoft user like you and I would be glad to help you.

    I understand that cannot download Microsoft Teams for work or school account on your Windows 11.

    As suggested by Ajibola in this thread, you can follow the steps listed below: https://answers.microsoft.com/en-us/msteams/forum/all/i-get-error-message-when-trying-to-install-teams/b4340f37-d5d9-433d-b95b-9b84f2ce5281

    "Try deleting all MS Teams entries on your credential manager. To do this, press the Windows key + R to open the Run dialogue box. Type “control keymgr.dll” and press Enter. In the Credential Manager window, click on “Windows Credentials”. Look for any entries related to Microsoft Teams and click on them. Click “Remove” to delete the entries

    • Try re-downloading the installation file from the Microsoft Teams download page

    • Try using a different installer for Teams, such as the MSI installer or the EXE installer. You can find these installers on the Microsoft Teams download page."

    Give back to the Community. Help the next person with this issue by indicating if this reply solved your problem. Click Yes or No below.

    Please let me know if you have any questions or concern.

    Best regards, EngineTyme.

    1 person found this answer helpful.
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  1. Anonymous
    2024-02-08T15:25:26+00:00

    We have this same issue, you would have thought a Microsoft product would work on a Microsoft OS flawlessly, but the fact that people have so many issue trying to install an MSIX packages is embarrassing.

    Going in to powershell and using Add-AppxPackage shouldn't be a solution to a problem that shouldn't exist.

    Microsoft should provide an EXE installer on the Teams website for Teams for work and not rely on issue filled MSIX packages.

    9 people found this answer helpful.
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  2. Anonymous
    2024-03-04T16:28:48+00:00

    I have to agree with TimWindowsUser, it's terrible that we have to run the install via PowerShell to get this to work.

    For the longest time I got the "Cannot open app package" "This app package is not supported for installation by App Installer because it uses certain restricted capabilities"

    We are also a MicroSoft shop and it's sad that this is the work around.

    Why isn't this included in Office 365 as a downloadable application?

    6 people found this answer helpful.
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  3. Anonymous
    2024-05-06T13:55:06+00:00

    Its May 2024 and im still having this issue on a fresh install of win11 23H2

    4 people found this answer helpful.
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  4. Anonymous
    2024-06-04T19:23:53+00:00

    We ran into a lot of problems because the company blocked the Microsoft Store. Also, using the Add_AppxPackage only seemed to work if an admin was logged into the PC and it did not work for standard users or carry over to other user profiles. This method seems to work to get the file outside of the store and install it for all users. Any new user that logs in should also get the ability to open MSIX file types. IT has been tried in 1809 to 22H2.

    open PowerShell and run as an administrator. This will make the c:\files directory if it doesn't exist

    [System.IO.Directory]::CreateDirectory('c:\files')

    Run this command in the PowerShell window to download the MSIX bundle from Githib. It seems to be throttled and takes a while for 250MB file.

    Invoke-webrequest https://github.com/microsoft/winget-cli/releases/latest/download/Microsoft.DesktopAppInstaller\_8wekyb3d8bbwe.msixbundle -OutFile c:\files\appinstall.msixbundle

    Open command prompt as administrator and run the following command:

    Dism /online /Add-ProvisionedAppxPackage /packagePath:c:\files\appinstall.msixbundle /SkipLicense

    Log out and log back in. Your computer will now be able to understand MSIX file types. If that was the root of your various issues, this should really help.

    2 people found this answer helpful.
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