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Notifications don't go away when reading messages directly from the app

Anonymous
2024-01-08T16:24:11+00:00

When we read messages directly from the app, by going to the app from the dock (without clicking the actual notifications) or reading them from a different device (phone app or Teams from another computer) the notifications are left there in the notification center forever. They never go away, unless manually removed from there.

Also, when clicking a notification for a message, that specific notification goes away, but the rest of them won't (if we've had 10 messages, we'll now still have 9 notifications left, even though they are from the same thread/chat and we've read them all).

Microsoft Teams | Microsoft Teams for business | Teams for Mac

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  1. Anonymous
    2024-03-12T10:47:29+00:00

    As usual,

    Microsoft delivers a new version of a product, fully packed with amazing new bugs and NOT a single new feature.
    I am using Teams with the amazing NEW badge on my Mac M1, all I get is ZERO new features but an extremely annoying bug, that the notifications pile up on the top right of the screen, remaining there after I read the actual message.
    It is frustrating and stressing, I lose count of what I have actually read or not especially when having hundreds of piled notifications that don't automatically go away once the message is read in app.

    Microsoft, I don't have great expectations on you, still how can you deliver such rubbish? Do you do any QA to your product?

    And the usual pattern, one reports such critical issue like the person here, you send one of your "Independent Advisor" coming with a generic one-size-fits all that does not fix the issue but actually show that the problem was not really understood and properly read (nothing personal with this person, anyway I see this very often).

    Your product is currently unusable, I will use the old version with hopefully better results, 2024 a big American company among the biggest SW companies in the world, UNABLE to deliver a bug-free product with zero testing and quality assurance.

    I wish companies would use Google products instead.

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  2. Anonymous
    2024-03-29T15:10:05+00:00

    It's astounding to me that Microsoft doesn't take a note from Telegram's book. When viewing a message from the Telegram desktop client, the notification goes away on your phone. How hard is it to implement such a feature? It's such a productivity loss seeing a notification on the phone and thinking a user is responding to me when it was a message I already responded to.

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  3. Anonymous
    2024-06-24T12:55:53+00:00

    Yeah... Also happening on the Android app.

    No matter how many messages I read on the Mac teams app, they keep accumulating on the phone forcing me to dismiss every single one there too.

    Absolutely ridiculous.

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  4. Anonymous
    2024-01-09T08:06:06+00:00

    Obviously, this doesn't work since I am talking about Teams for Mac. Also, I have the same issue on multiple Mac computers, so it must be a bug, not a cache issue.

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  5. Anonymous
    2024-06-13T06:06:15+00:00

    This post was created on the 8th of Jan 2024, we are on the 13th of June 2024, so 5 months later it is amazing how such an annoying, severe still easy to fix is yet there ruining the UX of the new Teams App on a Mac.

    Microsoft is doing zero to fix the problem, I wonder if any of their PO reads such posts and is even aware of this bug, or has a minimum interest to deliver some decent quality matching the expectation of such big company.

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