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Unable to create meeting notes within a team meeting. Help!

Anonymous
2024-02-08T04:07:56+00:00

So we more recently stumbled upon the meeting agenda feature and my team loves it; however, for meetings following the discovery, we've been unable to access or create meeting notes when in a meeting. The agenda has to be created prior by the organizer.

Example: Weekly Check-In

> Event has no pre-filled agenda

> We enter the regularly scheduled meeting

> All users are internal users, accessing via their internal account

> When meeting notes is selected, it gives the error of unavailable

> Same error pops up for the organiser as well

Why are we unable to create meeting notes at that point of interaction?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2024-02-08T05:13:00+00:00

    Hello Raymond,

    I'm Ibhadighi and I'd happily help you with your question. In this forum, we are Microsoft consumers just like yourself.

    If you're unable to create or access meeting notes during a Microsoft Teams meeting and everyone is receiving an "unavailable" error, it could be due to several reasons:

    1. Your organization may have disabled the meeting notes feature. Check with your IT department to see if this is the case.
    2. Only people within the same organization can start or access meeting notes. Since all users are internal, this shouldn't be the issue, but permissions or policy settings within Teams could be restricting access.
    3. Meeting policies set by your organization can affect who can take meeting notes. The IT admin can check these settings in the Microsoft Teams admin center.
    4. Sometimes, it might be a temporary glitch within Teams. Try leaving the meeting and rejoining, or restarting the Teams app.
    5. If accessing Teams through a web browser, try using the Teams desktop app instead, as some features are better supported there.
    6. Ensure that the meeting options don't restrict certain participants from taking notes. The organizer can check this in the meeting settings.

    To resolve this, the meeting organizer can try creating a new meeting to see if the issue persists. If it does, contacting your IT department would be the next best step to check if there are any restrictions or issues with the Teams configuration in your organization.

    I hope this helps.

    Best Regards, Ibhadighi

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