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I'm trying to log-in into MS Teams and I keep getting the following errors:
When logging in into browser & desktop app: "We're sorry-we've run into an issue". I tried to clear the cache and un-install & re-install but it did not work.
When logging in into mobile app (android): "Sorry, but we're having trouble signing you in, please try again." I tried to un-install & re-install MS Teams and it did not work.
Thanks for your help!
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
If you're still having this issue I just had the same problem. Go into Apps -> Installed Apps ( Find Microsoft Teams ) -> Click on the three option bubbles to get to advanced options and click on reset. Repair didn't help me but resetting did, only thing is it may require you log back in but mine didn't.
Hopes this helps.
I'm trying to log-in into MS Teams and I keep getting the following errors:
When logging in into browser & desktop app: "We're sorry-we've run into an issue". I tried to clear the cache and un-install & re-install but it did not work.
I tried to un-install & re-install MS Teams and it did not work.
Thank you
I got the error message when launching the Teams New App for the first time. I do not get any questions on what account to signin to.
Hello BMP_MY,
I’m Segunfunmi, an Independent Advisor and Microsoft user like you. Thanks for posting the query here in this forum.
I’m sorry you’re having trouble logging into MS Teams. There are several possible reasons why you might be experiencing this issue. Some possible solutions include signing up for Teams free with a personal email account, checking the Teams license in the Office 365 account, signing into Teams web version in private mode, clearing Teams cache, quitting Teams from the taskbar or task manager, and re-entering the email address and password. If you got an error message when you tried to sign into Microsoft Teams, the status code at the bottom left corner of the window could help your IT admin diagnose what went wrong with your sign-in process. In many cases, only your IT admin or sysadmin can resolve sign-in issues for you. I hope this helps! Let me know if there’s anything else I can do for you.
Kind regards, Segunfunmi.
i am having a trouble signing in to my teams school account