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Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
Managing sound and video settings during Teams meetings and calls for optimal communication
Hello,
The behavior you're experiencing with Teams and system volume is unusual. Teams typically does not override the main system volume to this extent. Here are a few troubleshooting steps you can try:
Check Teams Settings: Within Teams, go to Settings > Devices and check your speaker settings. Ensure the correct output device is selected and try adjusting the volume here.
Update Devices: Make sure your Sony headphones have the latest firmware and that you're running the latest version of the Teams app. Additionally, ensure that your Windows 11 is up to date with all the latest updates installed.
Bluetooth Settings: Bluetooth devices can sometimes handle volume control differently. Check the Bluetooth settings on your PC to see if there is an individual control for the headphones.
Audio Drivers: Outdated or corrupt audio drivers can cause issues with volume control. Check the manufacturer’s website for your computer’s audio hardware for driver updates.
Feedback Hub: If none of these steps solve the issue, consider reporting it through the Feedback Hub on Windows 11, as this could be an issue that needs to be resolved by Microsoft through a software update.
Remember, if this issue began after an update or change to your system, it could be related to that change, and rolling back the update or change may resolve the issue.
Best regards, Saurabh