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I am having issue to schedule a meeting with MS Teams

Anonymous
2024-06-17T16:36:15+00:00

Hello Support Team,

After I updated my MS Teams to the new version, I am unable to manage my calendar such as scheduling a meeting. is it common issue for this new version or it's only on my case.

I tried to check on add-ins with no success.

Any support is highly appreciated,

Thank you,

Frederic.

Microsoft Teams | Microsoft Teams for education | Calendar | Manage calendars

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  1. Anonymous
    2024-06-17T17:11:13+00:00

    Hello Frederic,

    I am a Microsoft user like you, providing solutions to community members; I am NOT a Microsoft employee.

    You're right to be concerned about the meeting scheduling issue in Teams after the update Frederic. While it's not always common for every new version, it's possible you've encountered a bug or conflict. Let's troubleshoot to get you scheduling meetings again:

    Common Causes and Solutions:

    1. Temporary Glitch: Sometimes, new updates introduce temporary glitches. Restart your computer and Teams entirely. This can often clear up minor issues.
    2. Calendar Permissions: Double-check your calendar permissions in Teams: Click your profile picture in Teams, then select "Settings." Go to "Permissions" and verify that "Calendar" is toggled on.
    3. Add-ins (Revisit): You mentioned checking add-ins, but it's worth another look, as some can interfere with calendar functionality. Try temporarily disabling all Teams add-ins and see if you can schedule a meeting: -Go to Teams settings (profile picture > Settings). -Click on "Apps" and manage your installed apps. -Disable all add-ins and try scheduling a meeting. -If successful, re-enable your add-ins one by one to pinpoint the culprit (if it's an add-in causing the issue).
    4. Web App Test: Try scheduling a meeting through the Teams web app (https://www.microsoft.com/microsoft-teams/log-in) to see if the problem is specific to the desktop app.
    5. Clear Teams Cache: Corrupted cache data can cause issues. Clear the Teams cache following instructions specific to your operating system (search online for details). Restart Teams after clearing the cache.

    Hope this helps

    -Stephen N.

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