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How to control which contact list to show in teams

Anonymous
2024-01-12T03:40:19+00:00

Microsoft teams is now showing all my contacts where a few weeks ago it would only show the ones I have added in Teams, how do I get it back the way it was.

Regards,

John Davidson

Microsoft Teams | Microsoft Teams for business | Settings | Other

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  1. Anonymous
    2024-01-19T03:41:45+00:00

    I finally worked out what has happened with my contacts, it appears that an update to Teams or Outlook has combined all my contacts from all my email accounts into my work exchange account. I removed my work account from my personal PC and left just my 4 personal email accounts attached and then noticed that all the contacts had gone. NOT VERY HAPPY.

    How do i get them back into the accounts where they belong and keep them separated.

    Can this post be elevated to Microsoft for an urgent fix to whatever caused this?

    Grumpy John.

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  2. Anonymous
    2024-01-13T03:23:16+00:00

    On my work computer in Outlook Contacts, I am seeing only contacts that belong to an account that is not connected to outlook, and I do not see any company or global contacts that I would expect to see.

    In Outlook when creating email and selecting recipients I only see the company contacts, nothing from the contacts shown on the contacts' page.

    In Teams I am seeing contacts from all sources, from all folders, could Teams/Outlook be finding contacts in attached USB drives.

    I guess I have to get Outlook fixed to see if that fixes teams, thanks for your help, will post resolution when fixed.

    John.

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  3. Anonymous
    2024-01-13T01:42:13+00:00

    Are the contacts that are in Teams in your contacts folder in Outlook or from the global address list?

    If in contacts, only the contacts in the default contacts folder should show in teams - so you could move them to a new contacts folder. If they are from the global address list, you can't keep them out of teams.

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  4. Anonymous
    2024-01-12T05:49:35+00:00

    Hi Diane,

    I experience the same issue with both the new and classic teams. I prefer to use the contacts option in the classic Teams as it gives me a one stop solution to seeing who is available and it has all the contact options all in one place. Since the new version has been installed, I have had contacts from all accounts show up (thousand or more) and I only want to see the ones I deal with, around 30 people, is there a setting or some way to limit what shows in that list. Why has it changed, it used to only show the people I added to the list, was there an update to the classic version to change that.

    John.

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  5. Anonymous
    2024-01-12T05:16:49+00:00

    Hi, I'm Diane and I'm happy to help you today.

    Are you using new Teams or the classic Teams?

    Teams uses the contacts in your Exchange mailbox, although there are some issues with contacts and the new Teams.

    Let me know how it goes, I'm here to help you further if needed.

    -- Diane

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