Hello there,
I'm Gowtham, I'll be happy to help you!
I apologize for the issue you are experiencing. Please be assured that I will do my best to respond satisfactorily and assist you with resolving the problem.
Please try the following steps:
>> Clear the Teams cache:
- If Teams is still running, right-click the Teams icon in the taskbar, and then select Quit.
- Open the Run dialog box by pressing the Windows logo key +R.
- In the Run dialog box, enter %appdata%\Microsoft\Teams, and then select OK.
- Delete all files and folders in the %appdata%\Microsoft\Teams directory.
- Restart Teams.
>> Check with Teams Web: https://www.microsoft.com/en-us/microsoft-teams...
>> Manage your notifications in Microsoft Teams: https://support.microsoft.com/en-us/office/mana...
If the issue persists, please try to uninstall and reinstall the Teams.
>> Uninstall the Teams app: https://support.microsoft.com/en-us/office/unin...
>> Try re-downloading and re-installing using this link: https://www.microsoft.com/en-us/microsoft-teams...
Hope it helps you. Please let me know if you have any further questions or concerns.
Thank you!