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Screenshot possibility removed in Teams meeting in phone?

Anonymous
2024-12-09T15:25:56+00:00

I have always had the possibility to take a screenshot when I am attending a Teams-meeting via my phone, but all of a sudden it is no longer possible? What can I do in my settings to enable this again?

I have Teams app version 6.22.0
I have iPhone model 13 and iOS version 18.1.1

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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Anonymous
2025-01-14T20:06:04+00:00

Posting this to help people who end up here, but use caution - the solution in the provided link may also allow copying/pasting content between other non-sanctioned apps. We are still looking into how to enable a screenshot in teams, and paste the image also in teams, but not allow taking the screenshot outside of the Corporate profile ecosystem.

https://techcommunity.microsoft.com/discussions/microsoft-intune/ios-screenshots-not-working-byod/4355872

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  1. Anonymous
    2024-12-18T19:08:40+00:00

    I observe the same issue after upgrading to Teams-6.22.1 on iOS-18.1.1. We've always been using screenshots in Teams, and this functionality is critical for my team. Please fix this bug ASAP!

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    7 people found this answer helpful.
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  2. Anonymous
    2024-12-29T22:45:36+00:00

    I too am having this same issue only on Teams. Very inconvenient for my job. Please correct!

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    3 people found this answer helpful.
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  3. Anonymous
    2024-12-11T17:11:18+00:00

    Dear Jessica,

     

    Good day!

    Thank you for posting to Microsoft Community. We are glad to assist!

     

    Based on your description regarding "Screenshot possibility removed in Teams meeting in phone?". Would you mind offering below information:

    • May I double confirm that you get same situation after restarting your Phone?
    • May I double confirm that buttons are pressed correctly?
    • May I please that you get same situation when you use Siri to capture screenshot?
    • May I double confirm that you get same situation after clearing Teams cache? To check this open Settings-->General-->iPhone storage-->Wait for a list of your apps to load, scroll down, and tap Teams from the list-->tap the Offload App option to clear cache and other temp data--> then Re-install and restart teams
    • May I know if you get same behavior when you try to use another phone?

     

     Looking forward to your response!

    Best regards,

    Inema |Microsoft Community Moderator

    Hello, same issue for me - screen shot takes a black screen only when on TEAMs. Confirms happens even when restarting the phone. I've confirmed this on multiple KP iphones

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  4. Anonymous
    2024-12-12T08:36:50+00:00

    Hello again @Inema Elyse or any other Service Agent in Micrsosoft,

    Have you verified if it works for you?
    I am not the only one as it seems. My colleagues have the same issue and I see a lot of comments here in my post.
    I did all according to your instructions and still get this problem.
    Could we please get an update how to solve this!

    Regards Jessica

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