Share via

Missing Badge Notification on Approvals App

Anonymous
2025-05-20T14:18:39+00:00

The Approvals App does not have a badge icon for notifications for Approvals in Teams. I followed the instructions in this community forum to try to turn on "badge notifications for the approvals app in teams." In my settings, the only options I have are for "Activity and Banner" or "Activity only" for receiving notifications. With Activity & banner turned on I do not receive a badge notification even though that is the same setting turned on for Chat notifications that I do receive a badge icon for. Approval notifications are extremely important for timeliness when using this feature, is there any way to turn this on?

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2025-05-22T23:14:22+00:00

    Hi Julia, 

    Just following up to see if the previous suggestions helped resolve the issue. Let us know how things are going—your update would be greatly appreciated! If you think my reply is helpful to you, please remember to mark it as an answer.  

    This helps others in the community facing similar problems. Thanks for your understanding. 

    Clover-L - MSFT | Microsoft Community Support Specialist.

    0 comments
  2. Anonymous
    2025-05-20T18:00:26+00:00

    Hi Julia Green,  

    Thank you for reaching out to the Microsoft Community.   

    This issue may be related to one or more of the following:  

    • Badge Notifications Missing in New Teams: Many users have reported that the new Teams client does not consistently show badge notifications for certain apps, including Approvals. This appears to be a known limitation or bug in the new Teams experience.
    • System Tray vs. Taskbar: Some users noted that badge notifications only appear when Teams is minimized to the taskbar, not when it's running in the system tray.
    • Notification Settings Confusion: Even with "Activity and Banner" enabled, badge icons may not appear for Approvals, unlike Chat or other core features.

    To help resolve this issue, we suggest the following steps:  

    • Use Classic Teams (if available): If your organization still allows switching back to Classic Teams, badge notifications may work more reliably there.
    • Avoid Small Taskbar Icons: One user found that enabling small taskbar buttons in Windows settings can interfere with badge visibility .
    • Clear Teams Cache: Sometimes clearing the Teams cache can resolve notification glitches: 
      1. Sign out of Teams.
      2. Quit Teams completely.
      3. Navigate to %appdata%\Microsoft\Teams and delete the contents.
      4. Restart Teams.
    • Reinstall Teams: Uninstalling and reinstalling the latest version of Teams has helped some users restore notification functionality.

    Should you need any further assistance or prefer a step-by-step walkthrough, please don’t hesitate to reach out. We’re here to help ensure everything runs smoothly.   

    Best Regards,

    0 comments