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Hi Animated gifs have vanished from my teams application on my laptop and online.

Anonymous
2025-06-16T15:58:11+00:00

Hi Animated gifs have vanished from my teams application on my laptop and online. I do not have the option to turn on connected experience. this is really odd. Anyone having the same issue? I've uninstalled Teams and reinstalled that did not help. I'm stumped. BTW I'm on a mac laptop.

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  1. Anonymous
    2025-06-23T17:48:38+00:00

    At work today we found if you press the Windows Key and . (period) the option to send gifs appears. We are also noticing not everyone has that option. It might be a Windows 10 thing. We are still working on the update to 11 as an organization. I'm not sure why a different location had to be created but I was able to send a gif after 2 weeks without it.

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  2. Anonymous
    2025-06-17T12:34:42+00:00

    We saw that Microsoft acknowledged an issue with users in GCC tenants on Friday, but that thread has been marked resolved and the KB looks to have been removed entirely. This issue is still occurring today 6/17 and we do not have any further information since Friday evening.

    My organization has not changed anything related to this filter.

    Do you have any additional information on this issue?

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  3. Anonymous
    2025-06-20T21:56:50+00:00

    Our GCC tenant still has no gifs too as of 6/20
    And Microsoft is not helpful in the 'check settings' since settings haven't changed.

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  4. Anonymous
    2025-06-17T14:21:31+00:00

    Looks like it was a change by MS. There should be a new message in your Message Center (Admin Center > Health > Message Center) that explains how to fix it.

    What actions do I need to take?

    Use Cloud Policy service to configure the OCE policy across your organization. As the preferred and primary method for managing access to OCE features, Cloud Policy ensures your configurations are consistently applied. Since it takes precedence over legacy OCE administrator controls, prioritizing Cloud Policy helps guarantee that your intended settings are enforced to meet organizational requirements. Below are the basic steps for creating a policy configuration.

    1. Sign in to theMicrosoft 365 Apps admin center. If you're using the admin center for the first time, review the terms. Then, select Accept.
    2. Under Customization, select Policy Management.
    3. On the Policy configurations page, select Create.
    4. On the Start with the basics page, enter a name (required) and a description (optional), then select Next.
    5. On the Choose the scope page, determine whether the policy configuration applies to all users, specific groups, or to users who anonymously access documents using Office for the web.
    6. If the policy configuration applies to specific groups, you can now add multiple groups to a single policy configuration for more flexible targeting. To add groups, select Add Groups and choose the relevant groups. Adding multiple groups to a single policy configuration allows for the same group to be included in multiple policy configurations, facilitating a more streamlined and efficient policy management process.
    7. After making your selection, choose Next.
    8. On the Configure Settings page, select the “Allow the use of additional optional connected experiences in Office” policy. In the Configuration Setting dropdown, select either enabled or disabled.
    9. After making your selections, select Next to review your selections. Then select Create to create the policy configuration. --Copied from Mongo527

    Serious issue, anyone else no longer able to send GIFs in teams? : r/sysadmin

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  5. Anonymous
    2025-06-16T18:48:16+00:00

    Hello, Max!

    Thanks for reaching out through Microsoft Community.

    I'm sorry to hear about the issue you're experiencing with animated gifs in Microsoft Teams. To troubleshoot this, please try the following steps:

    Check if the animated gifs are enabled in your Teams settings. Go to your Teams app, click on your profile picture, then select "Settings." Under the "General" tab, make sure the "GIFs" option is turned on.

    Also, as this issue seems to be affecting the desktop and web apps, please contact your organization's admin to check if they've deactivate this feature for everyone inside your company.

    Best regards.

    Oscar Calvo

    Microsoft Community Support

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