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Loop Tasks from Teams Meetings Not Syncing to Planner and To Do

Anonymous
2025-06-15T18:02:14+00:00

Hello,

we are experiencing ongoing issues with follow-up tasks created in Microsoft Teams meeting notes using Loop components. Specifically:

  • The tasks do not sync to Microsoft Planner or To Do.
  • The “Sync now” option appears but has no effect.
  • This issue affects multiple users and meetings, particularly recurring meetings.
  • For these meetings, no Planner object is being created at all — we’ve double-checked.

We have verified the following:

  • The correct “Task List” component is used within the Loop.
  • “Assigned to me” is enabled in To Do settings.
  • We’re not using sensitivity labels that could interfere.
  • All apps (Teams, To Do, Planner) are up to date.
  • We’ve also attempted sign-out/sign-in and cache clearing.

Despite all this, tasks still don’t appear in any Planner space, and To Do remains empty. This is causing major workflow disruptions, as we rely heavily on this functionality during and after meetings to track next steps.

We would greatly appreciate your help in resolving this issue or advising us on how to correctly set up task synchronization, especially for recurring Teams meetings.

Thank you in advance.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings

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  1. Anonymous
    2025-06-25T16:27:57+00:00

    We're also experiencing the same issue where Follow Up Tasks created in Loop meeting notes in Teams are not syncing with Planner or To Do.

    This happened recently as integration was working earlier this month.

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  2. Anonymous
    2025-06-26T14:01:16+00:00

    I am also having the same issue. I assign task in Loop meeting notes and the assignment keeps disappearing. Sometimes they show up in Planner, sometimes not. They are never showing up in To Do.

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  3. Anonymous
    2025-06-24T23:16:19+00:00

    Hello - has there been a fix noted anywhere on this? I have tried troubleshooting, along with the above suggestions, and we are still not seeing to-do's sync. For us it started somewhere on June 16th after 11AM MST as they worked for a meeting that morning but stopped working in the afternoon. I no longer see the email notifications letting users know they have a new notification.

    If i select to view the loop component in planner, it will bring up the assigned to-dos however not show anyone assigned. My current workaround is to remember to visit the planner version of the task list after the meeting and re-assign, however this is a challenge.

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  4. Anonymous
    2025-06-17T05:01:39+00:00

    Dear Dustin,

    thank you for your reply and for providing several troubleshooting steps regarding the issue with Loop task synchronization.

    Unfortunately, I’ve already tried all of the recommended actions, including recreating task lists in both Meeting Notes and the Loop app, assigning users via @mentions, and testing with new meetings. Despite these steps, tasks are still not syncing to my Microsoft To Do app.

    Upon closer inspection, it seems that no Planner plan is created in the background, even when new Loop task lists are generated inside recurring meeting notes. I suspect this is the underlying reason why the sync fails.

    Could you please assist me in investigating why no Planner object is created and whether this might be tied to any configuration issues in our tenant? This functionality is critical for our team’s workflows, and currently, we are unable to reliably track action items from meetings.

    I’m happy to provide further details or logs if required. Thank you again for your support!

    Best regards

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  5. Anonymous
    2025-06-24T01:13:52+00:00

    Hi there,

    We are experiencing exactly the same problem with tasks allocated from MS Teams meeting agenda/notes (aka MS Loop) not syncing to individual team member Planner/To-do accounts.

    I'd love some help / advice as to next steps to getting this resolved.

    Thanks,

    Dave

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