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Hi there,
I'm currently facing the issue, that the New Teams is not able to log me in. It's always redirecting me to the account selection window. I tried to fix the problem with the following steps but without any luck:
Sadly none of the above tested methodes helped me out here. Has anyone a clue what I can also try to get the new Teams running?
Thanks in advance for any feedback!
Accessing Microsoft Teams using organizational or personal credentials
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It's actually insane how incompetent the Identity/MS Teams developers are. This bug's been around for several quarters, many sprints. Perhaps stop hiring pajeets to do the development?
Is there a resolution to this problem? my IT dept suggested re-imaging my computer! that is not a solution!
Sadly no fix yet. We're also trying to prevent a new installation because we're having a lot of clients which are affected by this issue.
I haven't contacted the Microsoft support yet because this would just simply end in a useless support loop (as usual) that's why I'm trying to figure out how to fix it by my own.
I found a solution to this if anyone needs to know.
If you open Windows Credential Manager and Delete the two "Web Credentials" for "teamslv" and "teamskey" then you will once again be prompted for your credentials when you next log into teams.
Hope this helps.
The web and desktop app are both now doing this for me, an endless sign-in loop.
This is crazy, I can't get to any of my Teams files. I am encouraging all my clients to ditch it. Its awful.
Hello Junther K.
I hope you're doing well!
I wanted to leave you a quick note about your recent post on the Microsoft Community. Our team is actively investigating your situation and we will share an update in the thread accordingly. Your patience and cooperation mean a lot to us as we work through this. We really appreciate your understanding.
Best regards
Kerry