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New teams doesn't work with Mac

Anonymous
2024-05-03T12:42:14+00:00

Hi there, the new version of Teams is not compatible with my Mac, when on video calls the video simply doesn't work and shows me as a white figure on a dark background. On every other video meeting platform, there are no issues, so this is not a problem with my Mac or camera. Please advise as this is becoming a genuine issue as a remote worker. Helen.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2024-05-28T17:15:42+00:00

    I have the same problem. The app doesnt work on ios, ipados or macos. I’ve tried every fix in the book but it only works via a browser (and even then it’s a nightmare getting things to work smoothly. I pay an annual subscription for something I’m unable to use.

    20+ people found this answer helpful.
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  2. Anonymous
    2024-08-02T12:30:52+00:00

    The new Teams isn't working at all for guest users trying to use a work/school account. It puts them into a sign-in loop. I have a class of 129 people who are forced to use the browser. I don't have a valid link anymore to help them go to Teams classic. The one I was using puts them into new Teams no matter what.

    We've gone through clearing the cache and making sure the OS is up to date, nothing is working.

    I also can't find any threads where the Microsoft Teams product team is acknowleding this issue.

    Help!

    5 people found this answer helpful.
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  3. Anonymous
    2024-07-05T12:38:33+00:00

    I have the same issue with a Mac user on "New Teams"

    Video lags and frames drop all the time

    Presentations are slow to display compared to Windows users. More than 5 seconds.

    Mac M1 16Gb RAM 1T SSD

    Why is MS beta testing on paying customers ?

    5 people found this answer helpful.
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  4. Anonymous
    2024-06-17T09:30:04+00:00

    I have the issue that the new "Teams (work or school)" totally cripples the system. Uses 108% of CPU power for a simple video call. I have a top-specced MBP 16", M1 Max in the highest config, including 32Gb of RAM.

    5 people found this answer helpful.
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  5. Anonymous
    2024-08-08T08:29:59+00:00

    I am logged in as a work user, New Teams is 'damaged' and old Teams will be discontinued. Super.

    4 people found this answer helpful.
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