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Where can I download the Teams desktop app for work or school accounts?

Anonymous
2024-09-10T10:18:10+00:00

On https://www.microsoft.com/en-us/microsoft-teams/download-app we were able to download MS Teams desktop app for work or school for installation on Windows 10/11 (last time I checked it in June 2024).

It was offered as MSTeams-x64.msix installation package which installed New Teams application.

But the page does not offer such installation file any more. Instead it offers MSTeamsSetup.exe. When I run it I get this:

and then

Any comments?

-- rpr.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2024-09-10T14:27:30+00:00

    Links for downloading MSIX packages for Teams can be found on https://learn.microsoft.com/en-us/microsoftteams/new-teams-bulk-install-client

    -- rpr.

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  2. Anonymous
    2024-09-10T12:05:44+00:00

    Hi rpr.nospam,

    Greetings. Thank you for posting the thread to our community.

    I understand your concern, it seems you’ve encountered issue when installing Teams on your device. For the situation you’ve encountered, I do understand the inconvenience caused and feel very sorry about it.

    Based on your first query about the install package, as far as I know, this is an update by Microsoft which combine the Teams for personal and the Teams for work/school download link into this new one:’MSTeamsSetup.exe’. In that case, it is due to design and technically it should be workable to install Teams through this link. Apparently, it is abnormal that you cannot install Teams through this install package.

    Due to this situation, to have a better understanding and identify the root cause of your issue, May I confirm the following information with you?

    1. May I confirm whether you are trying to install Teams on a computer that never installed Teams before or re-install Teams on a computer?
    2. May I confirm whether you can access to this link: Microsoft Teams - Free download and install on Windows | Microsoft Store and install Teams or not? If you cannot install it, Please provide me a screenshot of your test result.

    Appreciate your understanding that sometimes the initial reply may not resolve the situation very soon. However, we can work together to narrow down and resolve the situation. Please kindly provide the requested information so that I can work further.

    Hope you having a nice day.

    Sincerely,

    Harry | Microsoft Community Moderator

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