Managing sound and video settings during Teams meetings and calls for optimal communication
Dear Default_2025254,
Greetings!
Thanks for posting to this community.
Based on your description, I understand you
Would you please kindly share with us more information about this issue so that we can assist you accordingly? Thanks in advance!
- May I please know if the microphone works correctly in other apps?
- Would you please kindly try using the built-in mic microphone of your phone and check the results?
- Please make sure you've granted the permission to use microphone to the Teams app.
Also note that there is a list of certified devices for the Teams app. Phones and devices for Microsoft Teams - Microsoft Teams | Microsoft Learn. Meanwhile, you may also try using Teams desktop clients which allows you to select microphone (input) and speaker (output) separately.
Please understand that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
Thank you in advance for your understanding! Your patience and cooperation will be greatly appreciated. I hope all the best!