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Camera wont work in teams meetings (group) but works everywhere else

Anonymous
2025-03-10T14:45:05+00:00

So, my camara on my work laptop decided to stop working 99% of the time when I do have a teams meetings with more than one person, before I join the meeting the preview works fine but stops as soon as I joined, the web version works, if I do a normal call works, its just with more than one people, I have a thinkPad laptop, I have unistalled and re-installed, updated the drivers, disable and enable stuff, checked that everything is on or allowed for the camara, at this point not sure **** to do

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video

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  1. Anonymous
    2025-05-01T20:25:53+00:00

    We're facing the same thing in our org. We purchased a bunch of Lenovo L14. Camera works fine. Shows the preview, but when they join the call, says camera isn't available.

    Tried the following

    -uninstall/reinstall Teams and drivers

    -tried turning on location since it was off

    -tried to edit the registry because errors were Event 7034 - The Windows Camera Frame Server service terminated unexpectedly. It has done this 1 time(s).

    -tried clearing the cache, repairing the app etc

    Only workaround is deploying an external camera.

    Come MS, this is a YOU issue, not the laptop since the camera works in other applications just fine AND it shows up in Teams with Preview.

    6 people found this answer helpful.
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  2. Anonymous
    2025-03-11T13:22:22+00:00

    I have 2 users with the same issue. 1 on 1 calls work fine but as soon as they join a meeting with multiple people, camera just doesn't work. Also like Daniel, the preview works and shows the camera is fine. This seems like a teams problem more than a device/camera problem.

    6 people found this answer helpful.
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  3. Anonymous
    2025-05-06T17:28:00+00:00

    Same issue as above. I need to get this resolved. This is a TEAM's issue.

    5 people found this answer helpful.
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  4. Anonymous
    2025-03-13T23:36:27+00:00

    I have 2 users with the same issue. 1 on 1 calls work fine but as soon as they join a meeting with multiple people, camera just doesn't work. Also like Daniel, the preview works and shows the camera is fine. This seems like a teams problem more than a device/camera problem.

    I am also facing the same issue with my laptop, what is the solution for this ?

    1 person found this answer helpful.
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  5. Anonymous
    2025-03-11T12:44:27+00:00

    the camara is built-in this was working 2 weeks ago and suddenly stopped, if I do a call to one person o vice versa the camara works, the camara works using the web version, the camara works when I in the preview mode before joining the meeting (any meeting) but when I join a group meeting it stops working, then when I click on "other camaras" (I dont have) it will work in the preview mode inside the meeting but not when I tell it to do it, the windows it is up to date

    1 person found this answer helpful.
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