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Hello.
I have trouble with Logitech Zone Wireless Pluss headset in NEW Teams for business:
Logitech Zone Plus USB receiver (dongle) disconnects / connects in NEW MS Teams (though there were no trouble with the old MS Teams).
Every time when I start session in NEW MS Teams on my PC the headset says "dongle is disconnected" and soon afterwards "Dongle is connected" but people cannot hear me for some time which is extremely irritating for everybody.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
A solution is not coming. Logitech is aware of the problem but they have no solution, and this is an old product at this point. We just have to take the loss and buy a different headset, I'm afraid.
Same problem here too.
Look foreward if someone have solution.
I have the same issue on 90% of all TEAMS incoming calls, once i accept the call, my TEAMS (Lenovo T14 windows 11) goes to PC microfone and than comes back to wireless zone a few seconds later...........my Wireless zone Logitech used to work fine, it has been happening for about 6 months and i would say it started after a Teams software upgrade earlier this year (2024)
Anyway, thanks, Eunice. I will send my feedback on New Teams to Microsoft.
Vladislav E, sorry for this experience. If you still experience this issue after you have done all this troubleshooting steps, you can send a feedback to Microsoft regarding this experience using New Teams: https://feedbackportal.microsoft.com/feedback