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No longer have the option to mark Teams Messages as "Important"

Anonymous
2024-07-12T13:42:48+00:00

I use Teams for group notifications and will mark important notifications as, well, "Important" but I tried to use that option yesterday and saw that it no longer is an option. I have also tried to use the Shift + Ctrl + I option and that did not work either.

I primarily use Teams via the Web Portal. Not sure if that makes a difference.

Any ideas why I don't have access and how I can get it back? tia!

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  1. Anonymous
    2024-07-12T21:23:39+00:00

    It seems that option has moved. In the post, click + below where you type the message. Select "Set Delivery options'

    Then you should see the option to mark it Important

    20+ people found this answer helpful.
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  2. Anonymous
    2024-07-31T01:00:27+00:00

    Thank you for the screenshots. They were essential in identifying the issue. I’m curious why the decision was made to hide options within a menu instead of keeping the icon on the post editor, as it was before.

    10+ people found this answer helpful.
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  3. Anonymous
    2024-07-12T18:57:29+00:00

    Hello Sara Jones1,

    Thank you for reaching out to the Microsoft Community. We are glad to assist you.

    To better address the issue, kindly provide details regarding the following inquiries:

    1. Could you please confirm if you have tried clearing your browser cache as it can resolve issues with web applications? Have you checked in Private or Incognito mode?
    2. Have you tried accessing Teams through a different web browser to see if the issue persists?
    3. Have you contacted your organization's IT administrator regarding changes to Teams settings from the Teams Admin Center?

    Providing this information will help us gain a better understanding of the issue.

    We sincerely appreciate your cooperation and patience in this matter. Wishing you all the best!

    Sincerely

    Feroz Mahmud | Microsoft Community Moderator

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