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Chats are temporarily unavailable

Anonymous
2024-08-06T01:49:46+00:00

chats are temporarily unavailable, I have tried to reinstall, and still same. Any ideas? Thanks!

Microsoft Teams | Microsoft Teams for business | Chats | Other

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  1. Anonymous
    2024-08-09T21:23:48+00:00

    I resolved this issue by resetting the Teams app in Settings:

    1. Type settings in the search box, and then select the Settings app from the results.
    2. Select Apps > Installed apps, and then type Microsoft Teams in the search box.
    3. Locate the New Microsoft Teams app from the results, select the More options button (...) on the right, and then select Advanced options.
    4. In the Reset section, select Reset.
    5. Restart Teams.

    This will clear the cache in Teams and when you re-open Teams it should open normally.

    60+ people found this answer helpful.
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  2. Anonymous
    2024-08-15T15:56:25+00:00

    This fixed the issue!

    2 people found this answer helpful.
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  3. Anonymous
    2024-08-12T06:23:43+00:00

    The problem fixed. Thank you, guys!

    1 person found this answer helpful.
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  4. EmilyS_726 16,540 Reputation points Volunteer Moderator
    2024-08-06T04:46:08+00:00

    Ok. I think there can be something wrong with the computer.

    Can you launch task manager, go to performance tab and share a screenshot please.

    Also type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up.

    1 person found this answer helpful.
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  5. EmilyS_726 16,540 Reputation points Volunteer Moderator
    2024-08-06T01:55:08+00:00

    On the upper right you have a yellow triangle error side, can you click on it and see what it says?

    1 person found this answer helpful.
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