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Microsoft Teams Status Stuck on 'Available, Out of Office' and unable to reset

Anonymous
2024-11-25T09:12:13+00:00

The status icon is stuck on 'Available, Out of Office' and if I reset, nothing happens, if I enter a meeting it says 'Out of office, in a meeting' and if try to directly select other statuses it will not change.

I have tried logging into Teams via browser, restarting the device, searching 'Get Help but there is nothing, and downloading a Microsoft Troubleshooter but this was no longer an active resource.

I have no meetings in my diary which would cause this, and I have switched off my work phone to avoid any sync issues.

Microsoft Teams | Microsoft Teams for business | Settings | Online status

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  1. Anonymous
    2024-11-29T10:20:27+00:00

    Regarding this issue an affected customer was able to resolve this by checking the meeting invites in their calendar, and removing the ones which did not leave the status field as 'Free'

    8 people found this answer helpful.
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  2. Anonymous
    2024-11-25T11:43:52+00:00

    Hello Joe Dobson, Good morning! I hope this email finds you well.

    We sincerely apologize for the inconvenience you are experiencing with the Microsoft Teams status issue.

    Based on your description Microsoft teams status stuck on 'Available, Out of Office' and you are availed unable to reset. This is automatic replies status and you can't reset , if you don't need you need to turn it off.

    There is three ways to turn it off the teams status:

    1- Please go to your teams , near from your profile click on three dots << setting << General << under Out of office click on schedule and turn off the automatic replies and save and check the issue

    2- If there is nothing setting over there, kindly go to your outlook desktop the classic one with the same affected account and check if there is automatic replies turn on if yes turn it off. Kindly go to your classic outlook File << Automatic Replies (out of Office ) and click turn off and check your status

    3- If the issue still persist and you didn't find anything in your classic outlook , you need to turn off the automatic replies via your admin center for the affected account. You need to contact your admin or IT department request to turnoff the automatic replies for the affected account in the admin center. Reference: How to set automatic replies on a user's mailbox in Microsoft 365 - Exchange | Microsoft Learn We look forward to your reply. We will continue to assist you based on the information you provide. I sincerely appreciate your patience and cooperation.SincerelyEben Ezer Tres | Microsoft Community Moderator

    2 people found this answer helpful.
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  3. Anonymous
    2024-11-28T11:09:51+00:00

    Hello Joe Dobson,

    Good day to you and hope you are doing well.

    We haven't heard back from you, so wants to quick check, is there any update? Feel free if you need further assistance, we will be happy to assist you further. Thank you for your time and cooperation.SincerelyEben | Community Moderator

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